Our Reviews
Eugene G|2017 Chevrolet Suburban
Confirmed Service Customer
3/5/2025
Bill was $1000.00 higher than the estimate
3/7/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FOREST FALLS, CA
Dennis P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/5/2025
Always a pleasant experience even when I don’t make an appointment they take care of me like I do and I am in and out. Staff and mechs run a good system
3/6/2025
We're glad to hear that you had an excellent experience with us. Your trust in us to take care of your vehicle means a lot, and we look forward to serving you again in the future. If you ever have questions or need assistance, please don’t hesitate to reach out!
MORENO VALLEY, CA
Stevan W|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/5/2025
Always a great experience at Tom Bell Chevrolet with Dan Burrus.
3/6/2025
Hi Stevan, reviews like this give us motivation and help us ensure we provide high-quality care. Your satisfaction is our top priority. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BEAUMONT, CA
Arthur D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/6/2025
Great service
3/7/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
BANNING, CA
Arthur D|2022 Chevrolet Traverse
Confirmed Service Customer
3/6/2025
Great service
3/7/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We look forward to your next visit! Take care!
BANNING, CA
Rafael A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/6/2025
Service advisor was friendly Provided good customer service Answered my questions quickly
3/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
RIVERSIDE, CA
Derrick W|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
3/6/2025
Damon found my warranty an fixed my a/c condenser
3/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
HESPERIA, CA
Jonathan M|2024 Chevrolet Trax
Confirmed Service Customer
3/7/2025
Friendly, courteous, professional, nice waiting area, clean restrooms
3/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Please don't hesitate to reach out to us if there's anything more we can do!
REDLANDS, CA
Timothy W|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
3/5/2025
I have been to many dealerships and purchased many vehicles. Erik was by far the best salesman I have ever dealt with and Tom Bell was the most understanding and peaceful dealership I have ever been too. I never felt pressured and felt welcome.
ERICK SANCHEZ
3/6/2025
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with Erik and Tom Bell Chevrolet. Our team strives to create a welcoming and pressure-free environment, and it's rewarding to know that we achieved that for you. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
HESPERIA, CA
Daniel R|2023 Chevrolet Traverse
Confirmed Service Customer
3/5/2025
Amazing fast very kind
3/6/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tom Bell Chevrolet. We're looking forward to your next visit with us! Take care!
SAN BERNARDINO, CA
Angelamiguel M|2021 Chevrolet Suburban
Confirmed Service Customer
3/6/2025
Gabriel was great. Thank you! Provided me with all the information I needed.
3/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
REDLANDS, CA
Steve C|2024 Chevrolet Colorado
Confirmed Service Customer
3/7/2025
Henry was super helpful
3/8/2025
We're glad to hear you found our staff so helpful! Our commitment is always to deliver such a great experience. If there's anything further we can do for you, we are happy to help!
REDLANDS, CA
Henry B|2024 Chevrolet Traverse
Confirmed Service Customer
3/13/2025
Niko is the Best!!!!
3/14/2025
Hi Henry, we aim for complete satisfaction, and it's wonderful to hear that you had a fantastic experience at Tom Bell Chevrolet. We can't wait to welcome you back on your next visit! Take care!
VICTORVILLE, CA
Sheridan C|2024 Chevrolet Colorado
Confirmed Service Customer
3/13/2025
Hayley is great she makes sure everything I need checked on my truck is taken care of. With Tom Bell Chevy and my service advisor her dept is very good, I usually drop my truck off in the morning on the day I like and it’s done by the end of the same day. They make it easy for me.
3/14/2025
Hello Sheridan! Thank you so much for your feedback! We're thrilled to hear that Hayley and the team at Tom Bell Chevrolet are making your service experience seamless and efficient. Providing great customer service is our priority, and it's wonderful to know that your truck is in good hands. If you need anything else or have further feedback, feel free to reach out!
RUNNING SPRINGS, CA
Antonio A|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
3/13/2025
Everyone was super nice and really helpful on our needs.
RAYMOND VILLAFAN
3/14/2025
Thank you, Antonio! We're particularly proud of our staff's commitment to customer service, so it's great to hear that it shines through. Please don't hesitate to reach out if there's anything additional we can do for you.
LA VERNE, CA
John M|2016 Chevrolet Malibu
Confirmed Service Customer
3/8/2025
Fantastic and fast.
3/9/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
REDLANDS, CA
Lori P|2024 Chevrolet Colorado
Confirmed Sales Customer
3/12/2025
Salesperson Marlene was excellent in assisting us. She was very helpful and attentive to our needs. However, I was upset with the finance department. They ran my credit twice and my daughters credit without our permission, despite us specifically informing Marlene that we did not want this, as we were already qualified through our bank and had a certificate of check to provide. When I confronted the finance representative about this, he dismissed my concerns, saying it wouldn’t negatively impact my credit score. I felt belittled as a woman, and the entire experience left me feeling rushed while signing the contract. Additionally, we did not receive a hard copy of our contract or the credit report that had been run. I believe Marlene should not be held responsible for the actions of the finance team, as she had communicated my wishes clearly. When I emailed both him and the sales manager regarding this issue, I received no response from either of them. After purchasing a vehicle from your dealership for our daughter. I also chose to trade in our paid off 2022 Z71 Silverado at a different Chevrolet dealer due to my dissatisfaction with your finance department. Please ensure that your finance staff receives better training on how to treat customers.
MARLENE VALDEZ
3/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HIGHLAND, CA
Gary Y|2021 Chevrolet Blazer
Confirmed Service Customer
3/12/2025
Everything was great
3/13/2025
Hi, thank you so much for your high rating. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, CA
Aram A|2025 Chevrolet Equinox EV
Confirmed Sales Customer
3/12/2025
Everyone involved got me a great deal on a car that I absolutely love.
DEVEN REITZ
3/13/2025
Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
RIVERSIDE, CA
Joe S|2020 Chevrolet Impala
Confirmed Service Customer
3/14/2025
Dan is the best service advisor. Always gets me taken care of and is very knowledgeable. Thank you Dan.
3/16/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! If you have any further questions, please give us a call. We're always happy to help!
VICTORVILLE, CA
Dequan J|2024 Chevrolet Blazer EV
Confirmed Service Customer
3/14/2025
Staff was friendly and attentive.
3/16/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
BEAUMONT, CA
John D|2017 Chevrolet Colorado
Confirmed Service Customer
3/14/2025
Was treated very well and professional excellent service advisor and work performed was excellent. Thanks for a great job
3/16/2025
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!
YUCAIPA, CA
Tracy H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/14/2025
Service was excellent. My truck was repaired quickly and I haven't had any issues with it since. Thank you, Tracy
3/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND, CA
John M|2024 Chevrolet Equinox
Confirmed Service Customer
3/17/2025
Did a great job
3/19/2025
Hi, thank you for the feedback and for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLTON, CA
Joshua P|2017 Chevrolet Malibu
Confirmed Service Customer
3/17/2025
This Dealership always is professional and very kind. I had my vehicle in for a transmission repair and was expecting a full replacement which would have been thousands of dollars. After the factory train technician Steve Gibbs looked at it was able to repair it at very fair price. My Service guy Damon Chero was very attentive and kept me informed the entire time. As a matter of fact is was inspected and repaired within just a couple of days. Thank you for another amazing service experience! I will always refer my friends and family to this dealership!
3/19/2025
Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HIGHLAND, CA
Sylvia L|2025 Chevrolet Equinox
Confirmed Sales Customer
3/17/2025
Marlene made my car shopping experience pleasant and easy. I appreciate her patience and professionalism.
MARLENE VALDEZ
3/19/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to see you soon!
ONTARIO, CA
Rod T|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
3/18/2025
It was good
3/20/2025
Hi, we are very happy we could provide you with a positive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SAN BERNARDINO, CA
Darrin R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/19/2025
Everything went smoothly from the Appointment, Service and Delivery.
3/21/2025
Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!
LOMA LINDA, CA
Shani S|2024 Chevrolet Suburban 1500
Confirmed Service Customer
3/19/2025
Henry has always been kind and thorough in his conduct. Laquita's smile brightens the drive.
3/21/2025
Hi there, thank you so much for your positive comments about Tom Bell Chevrolet! Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
DEVORE, CA
Brenda Z|2021 Chevrolet Camaro
Confirmed Service Customer
3/14/2025
Haley was awesome as always. Facilitated the removal of a dead rabbit from my engine compartment...it was chewing on wires and the repair guys needed her assistance to help pull it out. I always request Haley and I'm sure I always will. Thank a ton😁
3/16/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope to be of service to you again in the future. Have an amazing day!
REDLANDS, CA
Michael A|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
3/18/2025
It was a great experience
NICODEMUS BRITO
3/20/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We look forward to your next visit! Take care!
CHINO, CA
Joseph C|2025 Chevrolet Trax
Confirmed Sales Customer
3/18/2025
Moroun Deek and Jorge were great.
MOROUN DEEK
3/20/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SN BERNRDNO, CA
Victor V|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/19/2025
Informed me that there was a recall on my truck
3/21/2025
Hi, thank you for the feedback and for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORENO VALLEY, CA
Johana V|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/19/2025
Dan is always great when taking care of my truck.
3/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
COLTON, CA
Isabella S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/19/2025
Upon purchasing my first Chevrolet truck, I am very pleased with my first service at Tom Bell Chevrolet. I have had poor experiences at previous dealerships being a young women, and everyone at Tom Bell was very welcoming, helpful and kind. My advisor Dan made my experience excellent and he’s not only the best advisor i’ve met, but a truly great and honest person.
3/21/2025
Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HIGHLAND, CA
Bret B|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
3/19/2025
Dan met me at the appointment time and we agreed on the necessary work to be done. Work was completed timely and as promised. I also appreciated Dan helping me use my Chevy rewards to bring the out of pocket expense down.
3/21/2025
Wow, it's experiences like yours that really keep us motivated! Thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
YUCAIPA, CA
Jason Lee A|2022 Chevrolet Traverse
Confirmed Service Customer
3/19/2025
When i took my traverse in for service Dan Burrus explained everything that was going to be done and even informed me of what might need to be done for my next visit. My vehicle was ready to go when he said it would be.
3/21/2025
Hi there, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!
SAN BERNARDINO, CA
Jessika C|2018 Chevrolet Malibu
Confirmed Service Customer
3/19/2025
It was a great experience. I will be going again.
3/21/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for the great review!
SAN BERNARDINO, CA
Cortney M|2023 Chevrolet Blazer
Confirmed Service Customer
3/21/2025
Dan Burrus in the service department is such a pleasure to work with! He always takes great care of me and ensures nothing on my vehicle ever goes unchecked. Dan truly cares about his customers.
3/22/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
REDLANDS, CA
Sandra M|2024 Chevrolet Colorado
Confirmed Sales Customer
3/24/2025
Eric Sanchez was amazing!! He really listened to us and made us feel comfortable. Will come back again and purchase from Eric.
ERICK SANCHEZ
3/25/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CRESTLINE, CA
Steve R|2022 Chevrolet Trailblazer
Confirmed Service Customer
3/24/2025
Excellent service and Gabe was awesome.
3/25/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
BEAUMONT, CA
Venessa V|2025 Chevrolet Equinox
Confirmed Sales Customer
3/24/2025
Excellent customer service from all the sales team! Will recommend to friends and family to purchase their next vehicle at Tom Bell.
JOHN PATINO
3/25/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
YUCAIPA, CA
Allison S|2019 Chevrolet Traverse
Confirmed Service Customer
3/26/2025
Service appointments at Tom Bell are efficient and straight forward. Also, I’m always confident the repairs/maintenance are done right.
3/27/2025
Hello Allison, thank you for taking the time to share your feedback about Tom Bell Chevrolet. We're thrilled to hear that we were able to meet your expectations! We truly appreciate your business and eagerly anticipate your next visit!
YUCAIPA, CA
Dale W|2017 Chevrolet Camaro
Confirmed Service Customer
3/26/2025
Great!
3/27/2025
Hello Dale! Thank you for the excellent star rating! If you ever require any further assistance, don’t hesitate to call or visit us. Wishing you a fantastic day!
LOMA LINDA, CA
Tracy D|2025 Chevrolet Traverse
Confirmed Sales Customer
3/26/2025
Everyone was very nice and helpful. The only thing I wish would have been different is for someone to go over the final price of everything. I didn’t see the breakdown until the very end and the process of the car was marked up almost $1000 from the price shown online.
NICODEMUS BRITO
3/28/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
YUCAIPA, CA
Ismael F|2024 Chevrolet Traverse
Confirmed Service Customer
3/19/2025
Taking our vehicle in for service to Tom Bell Chevrolet feels more like a vist to a friends home rather than a chore. Every employee we come in contact with is friendly and helpful; starting with the valet upon driving in and then Mr. Damon Chero takes over and never disappoints. He ensures our vehicle receives whatever maintenance is necessary. He is professional, friendly and above all honest. We always drive away knowing our vehicle is safe to drive anywhere we'd like.
3/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
ETIWANDA, CA
Stephanie S|2025 Chevrolet Traverse
Confirmed Sales Customer
3/20/2025
everyone was very friendly and helpful. The property was clean.
STEVAN WILKINSON
3/21/2025
We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
EASTVALE, CA
Domenic A|2022 GMC Canyon
Confirmed Service Customer
3/21/2025
Easy to make appointment. Quick check in. Hayley kept us updated with repairs.
3/22/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ALTA LOMA, CA
Tammy Or Jeff L|2023 Chevrolet Corvette
Confirmed Service Customer
3/22/2025
Hayley did an amazing job with her communication.
3/23/2025
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
HIGHLAND, CA
John W|2020 Chevrolet Suburban
Confirmed Service Customer
3/24/2025
Liked my service writer
3/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We hope to be of service to you again in the future, we are happy to help!
HIGHLAND, CA
Nicole A|2025 Chevrolet Equinox
Confirmed Service Customer
3/26/2025
Dan was great! He assisted and answered my questions and even taught me some things about my new Equinox! He also had a great attitude and I enjoyed working with him!
3/27/2025
Thank you for your kind words about Dan! We're thrilled to hear that he provided excellent assistance and helped you learn more about your new Equinox. Customer satisfaction is our top priority, and we're glad you enjoyed your experience with him. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new vehicle!
HEMET, CA
Arturo F|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/26/2025
It was excellent Pete was amazing
PETER HERNANDEZ
3/27/2025
Hello Arturo! Thanks for highlighting our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
REDLANDS, CA
Amon S|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
3/27/2025
I never had a better truck buying experience. No stress, no pressure, no buyers regret. The staff were all great.
PETER HERNANDEZ
3/28/2025
Thank you so much for your kind words! We're thrilled to hear that your truck-buying experience was stress-free and enjoyable. We truly appreciate your feedback and are glad to know that our team was able to make the process smooth for you. We look forward to serving you again in the future!
HESPERIA, CA
Davena J|2012 Chevrolet Corvette
Confirmed Service Customer
3/28/2025
Great customer service, Dan welcomed me at check in and was able to quickly assist my car needs.
3/29/2025
Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!
BLOOMINGTON, CA
Carmen A|2025 Chevrolet Tahoe
Confirmed Sales Customer
3/28/2025
Staff is friendly and worked with us to get us the best price
NICODEMUS BRITO
3/29/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
COLTON, CA
Brian P|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
3/29/2025
Your sales staff was very professional and accommodating. We did have an issue in the finance dept. that I will chock up to a miscommunication but in the end your dealership did right by us and we were impressed with the way your dealership operates.
MOROUN DEEK
3/31/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
RCH CUCAMONGA, CA
Erwin R|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/30/2025
Way better than my previous experiences. Damon was straight forward with no hidden agendas.
3/31/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
BANNING, CA
Joel P|2024 Chevrolet Trax
Confirmed Service Customer
3/31/2025
Hayley helped me with my recall service and it was the best experience I've ever had at any dealership. She made sure I had ride from work and back when I had to get my car serviced and kept me up to date on everything. Will definitely be back if I have any more problems with my vehicle:)
4/1/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
COLTON, CA
David M|2017 Chevrolet Tahoe
Confirmed Service Customer
3/31/2025
Our service advisor Hayley was the best!! She went above and beyond and explained the process from start to finish. She was friendly and was very good communicating and updating us with the status on our vehicle. I would honestly recommend anyone to this dealer. Top-notch fast service. Thank you again !
4/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAN BERNARDINO, CA
John D|2018 GMC Canyon
Confirmed Service Customer
3/26/2025
MY SERVICE WAS HANDLED PROMPTLY.
3/27/2025
We're pleased to hear that everything was finished promptly and to your satisfaction! We truly appreciate your business and eagerly anticipate your next visit!
YUCAIPA, CA
Hector M|2025 Chevrolet Equinox
Confirmed Sales Customer
3/28/2025
Was very simple and easy to negotiate the price of the vehicle to where both parties were given a fair price was able to negotiate the final agreement for the purchase of the vehicle over the phone, which made it very convenient and headache free would recommend this dealership to anybody looking to purchase a new vehicle very honest pricing and a very eager dealing company to purchase a vehicle with
NICODEMUS BRITO
3/29/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
JURUPA, CA
Richard G|2023 Chevrolet Blazer
Confirmed Service Customer
3/28/2025
Great friendly service. Dan Burus was very helpful and made sure I got my GM rewards and military discounts. I was there about 1 and a half hours. Tom Bell Chevrolet is outstanding.,
3/29/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
REDLANDS, CA
Mary T|2017 Chevrolet Traverse
Confirmed Service Customer
3/28/2025
I appreciate that I was seen quickly and my service provider was friendly and knowledgeable. My car was ready in a reasonable amount of time.
3/29/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
REDLANDS, CA
Mustafa K|2019 Chevrolet Traverse
Confirmed Service Customer
3/28/2025
Dan was very courteous and professional. Service dept provided timely and efficient repairs.
3/29/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
YUCAIPA, CA
Persaida M|2015 Chevrolet Impala Limited
Confirmed Service Customer
4/1/2025
Great and attentive service from Tom Bell! Hayley was the nicest and most professional Chevrolet representative we worked with, she kept us updated on the progress of our vehicle and helped with any necessities or questions we had regarding our service at Tom Bell. Thank you very much!
4/3/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
HIGHLAND, CA
Jared G|2013 Chevrolet Equinox
Confirmed Service Customer
4/2/2025
Henry was able to keep me informed on the different stages of my vehicle while getting serviced. If he didn't have the answer to my questions he would verify with his team and call me back in a timely manor with the answer. I will continue bringing my vehicles to Tom Bell in Redlands because of the great communication and service.
4/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
YUCAIPA, CA
Fatima E|2023 GMC Yukon
Confirmed Service Customer
4/2/2025
I had a check engine light on in my my car. Every dealership I called they were telling me it would take 3-4 business days to get a diagnostic test done on it. Who has that many days available to be without a car when you have to work!? Hayley got me in right away resolved my check engine light that was on, and got my recalls fixed! I was in and out in a few hours. It was nice working with a woman who was understanding and didn't belittle me for not having knowledge about what was wrong with my car. We definitely need more women working in the car industry, because some of these men treat us like we are less or stupid for not knowing what is wrong with our vehicle! Thanks Hayley keep up the great customer service!
4/3/2025
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
YUCAIPA, CA
Lorenzo W|2021 Chevrolet Equinox
Confirmed Service Customer
4/2/2025
When called they scheduled me in with no hesitation said it would b an hour & half wait they did my oil change in 45 mins & I was on my way
4/3/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
SAN BERNARDINO, CA
Omar C|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/2/2025
Good service
NICODEMUS BRITO
4/3/2025
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Tom Bell Chevrolet
RIVERSIDE, CA
Thomas G|2021 Chevrolet Suburban
Confirmed Service Customer
4/7/2025
Quick service. Great customer aervice
4/9/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SAN BERNARDINO, CA
Linda T|2016 Chevrolet Impala
Confirmed Service Customer
4/8/2025
Friendly and professional.
4/9/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
YUCAIPA, CA
Gabriel H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/9/2025
Great Customer Support, I was In & Out reasonable time. Service Center was Clean and everyone was polite. I Love Coming to Tom Bell Chevrolet for all my Service needs for my vehicle.
4/11/2025
Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
YUCAIPA, CA
Scott S|2024 Chevrolet Blazer EV
Confirmed Service Customer
4/9/2025
everything went well. one part was back ordered. Service department was prompt and friendly
4/12/2025
Hi there, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
UPLAND, CA
Arthur H|2019 Chevrolet Malibu
Confirmed Service Customer
4/3/2025
Always good service
4/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAN BERNARDINO, CA
Lola C|2023 Chevrolet Tahoe
Confirmed Service Customer
4/3/2025
Damon was professional and informative during our service appointment.
4/4/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SAN BERNARDINO, CA
Karla T|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/3/2025
Great
JOHN PATINO
4/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FONTANA, CA
John D|2017 Chevrolet Colorado
Confirmed Service Customer
4/5/2025
Hayley Shoats ordered my tire package and it arrived when she said it . Gabe helped me when i arrived the next day and the service was done swiftly...Thanks for all involved...Great job team.
4/6/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
YUCAIPA, CA
George S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/5/2025
Good
4/6/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
COLTON, CA
Armando R|2023 Chevrolet Colorado
Confirmed Service Customer
4/7/2025
Brian in service department was very helpful. He made sure I got the best service got my Colorado the most up to date service and got it back in a timely manner.
4/9/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
YUCAIPA, CA
John S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/9/2025
Excellent all around
MAUEL CAMPOS
4/11/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
YUCAIPA, CA
Jeffrey B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/9/2025
Excellent service
4/11/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SAN BERNARDINO, CA
Lelend M|2018 Chevrolet Malibu
Confirmed Service Customer
4/9/2025
Fine very business like
4/15/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
REDLANDS, CA
Stephen D|2019 Chevrolet Trax
Confirmed Service Customer
4/10/2025
We had a very good experience. Our service rep Haley was on the phone with warranty company and made sure our out of pocket expense was minimal. She arranged for us to get a loaner car while our vehicle was been repaired.
4/11/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
REDLANDS, CA
Tahiri S|2025 Chevrolet Equinox EV
Confirmed Service Customer
4/11/2025
Great 👍🏻
4/13/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LOMA LINDA, CA
Alejandro F|2023 Chevrolet Traverse
Confirmed Service Customer
4/15/2025
Always a pleasure to bring my vehicle in for service.
4/16/2025
Thank you for choosing Tom Bell Chevrolet as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
COLTON, CA
Dan N|2020 Chevrolet Traverse
Confirmed Service Customer
4/15/2025
We have been very satisfied with the service at Tom Bell. Hayley is very friendly and helpful with all my issues on my car. Your company needs more service advisors like her 😊
4/16/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
CALIMESA, CA
Xavier C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/15/2025
The Tom Bell service department provided helpful and knowledgeable service. My oil change was completed efficiently, and my service representative expertly advised me on upcoming maintenance needs for my truck. The entire process was remarkably quick.
4/16/2025
Thank you for choosing Tom Bell Chevrolet as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SAN BERNARDINO, CA
Daniel K|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/16/2025
Best experience buying a car.
JOHN PATINO
4/17/2025
Hello, we're glad to hear you enjoyed your visit. We hope you have a great day!
RIVERSIDE, CA
Heather A|2024 Chevrolet Traverse
Confirmed Service Customer
4/16/2025
Hate the car, LOVE Hayley. She was very genuine.
4/17/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BEAUMONT, CA
Joe S|2020 Chevrolet Impala
Confirmed Service Customer
4/16/2025
Dan Burrus and Jemery Ellsworth are the best!
4/17/2025
Hello, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
VICTORVILLE, CA
Paul C|2017 Chevrolet Tahoe
Confirmed Service Customer
4/17/2025
Very professional !!!
4/19/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HIGHLAND, CA
George S|2025 Chevrolet Traverse
Confirmed Service Customer
4/11/2025
The service writer was great and kept me up-to-date on what was going on. I feel the service took way too long.
4/16/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EASTVALE, CA
Gabriel D|2019 GMC 2500HD Sierra
Confirmed Service Customer
4/11/2025
Great experience!!!!! Henry was awesome!!!!!
4/13/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
VICTORVILLE, CA
George R|2016 Chevrolet Corvette
Confirmed Service Customer
4/12/2025
I live in Indio, CA 1 hour and 25 minutes from your shop. The reason I make that drive, passing at least two other dealership in my area is due to the outstanding service I get from Dan Burrus. There is a dealership less than 15 minutes from my house and I have tried them once before however I know I can always trust Dan to take of not only me but my Z06. I just had my 100,000 mile check up on the Z06. My car is not a garage Queen but it does stay in the garage, AT NIGHT.
4/13/2025
Thank you for choosing us as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SAN BERNARDINO, CA
Michael D|2025 Chevrolet Trax
Confirmed Sales Customer
4/15/2025
We were received with warmth and enthusiasm. Manny Campos was particularly knowledgeable on all our queries.
MANUEL CAMPOS
4/16/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
REDLANDS, CA
Richard W|2020 Chevrolet Bolt EV
Confirmed Service Customer
4/15/2025
Went the extra mile.
4/16/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
RIVERSIDE, CA
Devin S|2025 Chevrolet Suburban
Confirmed Sales Customer
4/17/2025
Helpful sales rep
MOROUN DEEK
4/19/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PINON HILLS, CA
Charles R|2024 Chevrolet Suburban 1500
Confirmed Service Customer
4/18/2025
All around excellent experience. Dan helped us get our vehicle’s maintenance service and issue fixed within a few hours. We have been happy with the team at Tom Bell Chevrolet from Sales to Service.
4/20/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MORONGO VALLEY, CA
Jeremiah B|2024 Chevrolet Equinox EV
Confirmed Service Customer
4/18/2025
Good communication
4/20/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
YUCAIPA, CA
Zenja L|2014 GMC Terrain
Confirmed Service Customer
4/18/2025
Waste of my day
4/23/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BEAUMONT, CA
Cathy G|2020 Chevrolet Blazer
Confirmed Service Customer
4/19/2025
I have bought a couple cars from this dealership and always go to them for service. Things have changed since the last time I was there. I was very uncomfortable because the service advisor was trying to upsell me on everything. I won’t be going back.
4/23/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CRESTLINE, CA
Abraham H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/19/2025
I had an 8:30 am Appnt for an oil change. I asked to have my left headlight checked also, and while dropping off the truck. The horn was malfunctioning. So they added that to the list of things to address. At approx. 1:30 pm I text the service advisor for an update. No reply. At approx. 3:30 I called for an update. Service advisor told me that they still had not gotten to the headlight and horn issue but that the truck needed a cabin air filter and right rear tire had a nail and needed to be patched. So I asked him if they addressed those two problems. He said no they needed for me to authorize it. So I said yes. Go ahead and replace filter and patch tire. (Issue I have is why didn’t the service advisor call to ask me for authorization earlier). I tell him to please come pick me up at home to go and pick up truck. I arrive at Tom bell a bit later in the evening and the truck is returned to me and the filter had not been replaced and tire still has nail in it. So I pay for oil change and leave. On drive home I try to use horn and it doesn’t work. So I called the service advisors and ask him if horn was disconnected or fuse removed. He says no. I get home and check and the fuse had been removed. Very bad customer service. Very incompetent handling of Appnt.
4/23/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
REDLANDS, CA
Benny F|2024 Chevrolet Trax
Confirmed Service Customer
4/19/2025
Great job on my oil change and also did work fast.
4/21/2025
Hi Benny, thank you for taking the time to leave a review for us at Tom Bell Chevrolet. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
COLTON, CA
Susan F|2025 Chevrolet Traverse
Confirmed Sales Customer
4/19/2025
The Tom Bell sales staff went out of their way to ensure that I was able to get into the car that I wanted with the payments that I could afford. When I entered the lot the sales person, Billy showed me all of the cars that I wanted to see. Opening them up and showing and telling me about all of the aspects of each SUV model. Upon delivery Billy walked me through all of the functions of the SUV. The sales management team Jimmy and Johnny were able to get me the price without all of the drama of the back and forth negotiations. This is my first Chevy product and I would highly recommend this dealership without hesitation. To the staff at Tom Bell, YOU are the reason that I purchased a car at this dealership! Thank You
BILLY SO
4/21/2025
Thank you so much for sharing your experience in such detail—this means a lot! We’re thrilled to hear that Billy, Jimmy, Johnny, and the entire Tom Bell Chevrolet team made your first Chevy purchase such a smooth and positive one. It's awesome to know you felt informed, respected, and truly taken care of throughout the process. Your recommendation means the world to us—welcome to the Chevy family, and thank you for choosing Tom Bell Chevrolet!
CALIMESA, CA
Paul M|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
4/17/2025
On time for everything
4/19/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
REDLANDS, CA
Kaitlyn M|2022 Chevrolet Trailblazer
Confirmed Service Customer
4/17/2025
The service was fast and convenient
4/19/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
REDLANDS, CA
Robb M|2023 Chevrolet Colorado
Confirmed Service Customer
4/18/2025
Damon was help and kept me informed the radio was fixed as he stated
4/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
REDLANDS, CA
Marilyn P|2021 Chevrolet Traverse
Confirmed Service Customer
4/18/2025
Fast service
4/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SAN BERNARDINO, CA
Michael C|2017 Chevrolet Colorado
Confirmed Service Customer
4/18/2025
took care of all of the problems that I was having with my vehicle
4/20/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HIGHLAND, CA
Joseph C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/22/2025
Moroun, James (Jimbo), and John Rogers were absolutely awesome! Made me feel like family. This is now 3 cars I have bought from them, 2 in the last 2 months. If you want great service, and a great experience then Tom Bell Chevrolet is for you!
MOROUN DEEK
4/23/2025
Wow—thank you for your amazing loyalty and kind words! We’re honored to be part of your car-buying journey, and we’re so glad Moroun, Jimbo, and John made you feel like family. We look forward to welcoming you again on your next visit!
SN BERNRDNO, CA
Richard R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/23/2025
Damon was a great Service Advisor and explained everything very well. And Paul Cruz the shuttle driver was awesome! Very friendly and just a really nice person.
4/24/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
CALIMESA, CA
Roberto G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/23/2025
Se portaron muy amables
4/24/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
SAN BERNARDINO, CA
George S|2023 Chevrolet Corvette Z06
Confirmed Service Customer
4/24/2025
Very professional people they know what they’re doing
4/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RIVERSIDE, CA
Corey B|2025 Chevrolet Traverse
Confirmed Sales Customer
4/19/2025
Working with Pete to order and receive our 2025 Traverse was a very smooth experience. Pete kept us informed the whole time our car was being made and delivered. Great experience and we love our car.
PETER HERNANDEZ
4/21/2025
Thank you for the wonderful feedback! We're so glad Pete made the entire process of ordering and receiving your 2025 Traverse smooth and stress-free. Staying informed makes all the difference, and it’s great to hear that you love your new car. Enjoy every mile, and we’re here if you need anything down the road!
RIVERSIDE, CA
Pamela L|2025 Chevrolet Traverse
Confirmed Sales Customer
4/20/2025
Best car buying experience, thank you Tom Bell team!
NICODEMUS BRITO
4/21/2025
We’re so happy to hear that—thank you for the awesome review! We’ll make sure the Tom Bell team sees your appreciation.
BEAUMONT, CA
Joseph M|2020 Chevrolet Equinox
Confirmed Service Customer
4/21/2025
Tom Bill is the best dealership and service department in California
4/22/2025
That’s such a huge compliment—thank you! We’re honored by your trust and support. We're here for you anytime you need us!
MORENO VALEY, CA
Jose R|2023 GMC Acadia
Confirmed Service Customer
4/21/2025
Hayley was awesome. Great customer service.
4/22/2025
Thanks for the shout-out to Hayley! We're happy to hear she delivered a great customer experience. We look forward to seeing you again soon!
COLTON, CA
Tiffanie I|2014 Chevrolet Captiva Sport
Confirmed Service Customer
4/21/2025
Thanks
4/22/2025
We're so grateful for your positive feedback! It motivates us to keep delivering the best service possible. We can’t wait to assist you again soon!
REDLANDS, CA
Jaime H|2015 Chevrolet Corvette
Confirmed Service Customer
4/24/2025
Damon Chero was great to work with. Even though the whole issue was frustrating from a customer standpoint, Damon was calm and collected. Explained every issue along the way and provided updates as they came in. Highly recommend this dealership for all of your needs.
4/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SAN BERNARDINO, CA
Brett W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/24/2025
Haley was awesome she has helped me out in the past and she wasn’t directly in charge of my service she knows what to do she has the answers makes it all stress free very much appreciated
4/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LOMA LINDA, CA
Nancy S|2021 Chevrolet Trailblazer
Confirmed Service Customer
4/24/2025
Haley is so excellent at her position. She is courteous, helpful, and a very nice Lady!
4/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HIGHLAND, CA
Marco A|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
4/25/2025
Great staff and customer service. Keep up the good work.
4/26/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SAN BERNARDINO, CA
Robert B|2017 Chevrolet Corvette
Confirmed Service Customer
4/25/2025
Dan and the service team did an outstanding job helping me with my corvette. She drives as good as new. Thanks!
4/26/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
YUCAIPA, CA
Aleea H|2023 Chevrolet Equinox
Confirmed Service Customer
4/25/2025
The service was really great
4/26/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
SAN BERNARDINO, CA
Raymond S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/25/2025
Good. Wish they would have accepted my “Tom Bell Chevrolet” coupon. Not sure why it was not accepted
NICODEMUS BRITO
4/30/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
ANAHEIM, CA
William G|2010 Chevrolet Malibu
Confirmed Service Customer
4/28/2025
15 years ago I bought my vehicle at tom bell. You are the only people who worked on it besides me. The pricing is way high through out the US, especially for parts. Other than that, great!
4/29/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RIVERSIDE, CA
John V|2023 Chevrolet Colorado
Confirmed Service Customer
4/29/2025
The service advisor was knowledgeable and courteous
4/30/2025
Thank you! We're pleased to hear your service advisor provided knowledgeable and courteous assistance. Wishing you a fantastic day!
CRESTLINE, CA
Jenny P|2023 Chevrolet Traverse
Confirmed Service Customer
4/30/2025
Damon was quick to greet me at my vehicle when I brought my car in for warranty work. He made note of all of the electrical bugs my car was experiencing, completed the initial visual inspection, made recommendations, wrote up my service agreement, and set up an onsite rental car for me. Damon made dropping off my vehicle quick and easy. In additional Damon kept me updated everyday until the service on my car was complete and it was ready to pick up. Since picking up my vehicle, all the repairs that were completed are functioning property.
5/1/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
YUCAIPA, CA
Jason S|2018 GMC 2500HD Sierra
Confirmed Service Customer
4/30/2025
Was very great experience easy smooth transactions
5/1/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
YUCAIPA, CA
Cassandra C|2020 Chevrolet Equinox
Confirmed Service Customer
5/1/2025
Hayley is the best. Made everything super easy and convenient.
5/2/2025
Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!
HIGHLAND, CA
Jimmy G|2024 Chevrolet Colorado
Confirmed Service Customer
4/25/2025
Very fast and excellent service dept
4/26/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
HIGHLAND, CA
Kyle D|2021 Chevrolet Tahoe
Confirmed Service Customer
4/30/2025
Hayley Has been great, Communitive and courteous through the Mutiple repairs. All staff at Tom Bel are very helpful from the lady at the service line who checks you in to the Shuttle driver that gives you a ride. I've owned Mutiple manufactures and also gone to Mutiple Chevy dealerships hands down the best experience I've ever had in a service department.
4/21/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
NORCO, CA
Brenda Z|2021 Chevrolet Camaro
Confirmed Service Customer
5/1/2025
Hayley was a rock star....as always!
5/2/2025
Thank you for the kind words! We're so glad to hear that our staff continues to provide you with excellent service. We’ll be sure to pass along your feedback and look forward to serving you again!
REDLANDS, CA
Harry C|2022 Chevrolet Suburban
Confirmed Service Customer
5/1/2025
Great customer service
5/2/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
SAN BERNARDINO, CA
Richard D|2006 Chevrolet Malibu
Confirmed Service Customer
5/2/2025
The agent that helped us was very nice. Though the wait time was to long. We saw our vehicle just sitting parked in parking lot toward the end of the service. Paperwork to long from one department to the other. When I asked what is the delay she went to check. It was ready.
5/7/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
REDLANDS, CA
David R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/6/2025
My service writer was awesome and helped me out in every way.
5/7/2025
We’re so happy your service writer delivered awesome help in every way. Your smooth experience is our ultimate goal—drive safely and know we’ve got your back anytime!
REDLANDS, CA
John W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/6/2025
My Service Advisor Hailey is the best.
5/7/2025
Thanks for highlighting our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LAKE HAVASU CITY, AZ
Francisco V|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/7/2025
Excellent poeple Thts y I keep goin to u guys N Dan he a very polite person he likes what he’s doing, and he take care of his customers
5/8/2025
Hello, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
COLTON, CA
Gustavo G|2023 Chevrolet Traverse
Confirmed Service Customer
5/7/2025
Overall, it was a good experience. Dan was able to explain in detail what was going on with my car. He is very knowledgeable and was able to accommodate me when I needed a temporary vehicle
5/8/2025
Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
HIGHLAND, CA
Cody J|2025 Chevrolet Trax
Confirmed Sales Customer
5/9/2025
It was a good time, everyone is willing to help.
NICODEMUS BRITO
5/9/2025
Thank you for choosing Tom Bell Chevrolet as your first choice for all your automotive needs! We appreciate you taking the time to let the world know about your positive experience. Have a great day!
MENTONE, CA
Joseph C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/9/2025
Put new wheel wells on my truck.
5/9/2025
Hi, thank you so much for your high rating. Feel free to reach out to us if you need anything. Have a wonderful day.
SN BERNRDNO, CA
Patrick E|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/10/2025
Dan was very helpful and they got my car back to me very quickly. Dan even went out to walk my wife and i into the parking lot to make sure we felt safe after hearing there was a customer that was threatening. Very appreciative of the service and Dan’s help
5/11/2025
We’re so glad Dan made a positive impact on your experience—not just with the speedy service, but with his care and thoughtfulness during a tense moment. His dedication to safety and kindness speaks volumes. Here’s to people like Dan who turn an ordinary service visit into a moment of genuine connection!
YUCAIPA, CA
Todd D|2016 GMC 1500 Sierra
Confirmed Service Customer
5/10/2025
I was treated excellent by the entire service department and will share my experience with my friends and family also recommending to go get their vehicles serviced by your staff. Thank you all for the great work.
5/11/2025
What a thoughtful and generous review—thank you! We're honored to have earned your recommendation and thrilled that our service team made such a great impression. May your appreciation ripple out like a perfectly tuned engine!
RIALTO, CA
Brad P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/2/2025
Went well.
5/3/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
YUCAIPA, CA
Michael T|2025 Chevrolet Equinox
Confirmed Service Customer
5/6/2025
Service was overall great
5/7/2025
We love hearing that the service met your expectations—thank you for the feedback! We aim for "great" every time, and we're glad to have delivered. Looking forward to topping it on your next visit—consider us your pit stop for premium care!
TWENTYNIN PLM, CA
Andrea H|2020 Chevrolet Equinox
Confirmed Service Customer
5/11/2025
Great customer service & quick car service!
5/12/2025
We love hearing that! Quick and friendly service is what we aim for, so thank you for taking the time to share your experience. Consider us your pit stop for excellence!
BANNING, CA
Michelle P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/11/2025
Very professional, kind courteous.
5/12/2025
Thank you for your kind and thoughtful feedback! Professionalism with a personal touch is what we aim for, and we’re glad to have delivered just that. Here's to many more visits where you're greeted with courtesy and care!
COLTON, CA
Paul K|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/12/2025
Gerald is a top notch advisor
5/13/2025
Thanks for highlighting our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HIGHLAND, CA
Yenziwe D|2020 Chevrolet Camaro
Confirmed Service Customer
5/15/2025
Dan was very helpful and informative
5/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BEAUMONT, CA
Guadalupe M|2023 Chevrolet Trailblazer
Confirmed Service Customer
5/15/2025
My service advisor was great!
5/16/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RIALTO, CA
Toland H|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
5/15/2025
Easy to deal with
STEVAN WILKINSON
5/16/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
YUCCA VALLEY, CA
Norma C|2025 Chevrolet Traverse
Confirmed Service Customer
5/16/2025
I was pleased to get an appointment so quickly for my one of three free oil changes. I think it's phenomenal that I get 3 FREE oil changes in my first year with my new vehicle. I waited 2 hours from start to finish, nothing like the JiffyLube 15 minute wait that I'm accustomed too, but then this oil change was free. Anyhow, I got a bottle of water (yes, the water came at no charge as well) and sat down with a nice array of (mostly) women's magazines and I read the wait time away. During the first few moments of sitting in the waiting room, I received a text stating that if I had any questions about my vehicle's service status, I could just text and get an update. Smart!!I liked this type of service very much. The waiting area was clean and the chairs comfy. The only thing I don't like about Tom Bell Chevrolet Redlands is it's location. Ok, so it is rather convenient because it's right off the freeway but boy, it's cramped. I parked on the opposite side of the Service department and was instructed to drive around the block to get into the driveway leading to Service. I was directed to one of two lanes and asked to wait until it was my turn to pull in. Then, I was asked to reverse so that the vehicle in front of me could pull out. I had to be VERY CAREFUL not to hit the parked trucks behind me, as I said earlier this place is small and cramped. I'm not asking that you relocate (not a bad idea though) Tom Bell Redlands, but make some more space so we customers with wider vehicles can make it back out to the street. Aside from this inconsequential incident, I had a pleasant experience overall. Thank you!
5/18/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SAN BERNARDINO, CA
David W|2024 Chevrolet Equinox
Confirmed Service Customer
5/10/2025
It was good experience polite people
5/11/2025
We’re glad you had a good experience and appreciated the courtesy of our team. Polite people make all the difference—and we’re lucky to have plenty of them around here! May your next visit be just as warm and welcoming.
GRAND TERRACE, CA
David M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/12/2025
Everyone was very kind and attentive.
5/13/2025
We’re so happy to hear that everyone was kind and attentive during your visit! Creating a welcoming atmosphere is something we care deeply about. Thanks for making our day a little brighter—hope to return the favor next time you’re in!
JURUPA, CA
Jerome P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/14/2025
Dan took the time to help me get my Truck into the service department to get my radiator replaces. He ensured it was done quickly and efficiently. Thanks
5/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
YUCAIPA, CA
Ryan W|2024 Chevrolet Colorado
Confirmed Service Customer
5/15/2025
Great service
5/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
INDIAN WELLS, CA
Nicholas Q|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/16/2025
My truck was taken in for diagnosis of my transmission and I thought I was going to hear something about it that day but they had my truck for 3 days before I called back to find out what’s going on with my truck, they need to call customers back when they find out what’s going on with the vehicle and if it’s going to take a few days to check out the vehicle they should let the customer know that now just hold the vehicle and wait for the customer to call.
5/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HIGHLAND, CA
James L|2022 Chevrolet Colorado
Confirmed Service Customer
5/16/2025
I found the staff very professional and friendly.
5/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
REDLANDS, CA
Joyce M|2024 Chevrolet Camaro
Confirmed Service Customer
5/16/2025
My new service advisisor DanB.is wonderful. He did a great job, got my camaro and me in and out, in record time. He explained everything so clearly.
5/18/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CALIMESA, CA
Gretchen R|2024 Chevrolet Tahoe
Confirmed Service Customer
5/18/2025
The service advisor assigned DAN is amazing! He is Professional and I have to say my experience was great and my faith is restored in this service department!
5/20/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
REDLANDS, CA
Juan C|2024 Chevrolet Trax
Confirmed Service Customer
5/18/2025
Henry sabe su trabajo! Aclarando todas mis dudas. Gracias!
5/20/2025
Hola, gracias por destacar a algunos de nuestros empleados que hicieron de esta una experiencia tan maravillosa. ¡Esperamos que tengas un día estupendo!
HIGHLAND, CA
John P|2024 Chevrolet Equinox EV
Confirmed Service Customer
5/21/2025
Service was very easy and quick. Gerald made everything easy to understand
5/23/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CORONA, CA
Cynthia C|2025 Chevrolet Trailblazer
Confirmed Service Customer
5/21/2025
great customer service!!
5/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SAN BERNRDNO, CA
Lina M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/21/2025
My truck was in there for over three weeks, for brakes and a sensor, no one ever contacted me, I always had to call for updates!!
5/22/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CALIMESA, CA
Joanne C|2025 Chevrolet Traverse
Confirmed Sales Customer
5/22/2025
Quick and pricey!
BILLY SO
5/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
YUCAIPA, CA
Joe H|2020 Chevrolet Equinox
Confirmed Service Customer
5/26/2025
Dan is an excellent representative of Tom Bell Chevrolet. I myself am in the service industry and he is exactly what I would want from my employees. He goes above and beyond and keeps you well informed. He is an asset that needs to be be realized because there’s not enough out there like this.
5/28/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
COLTON, CA
Jess A|2025 Chevrolet Trax
Confirmed Sales Customer
5/27/2025
Awesome team everyone from Mario Zapata, Finance Manager Jermaine Brooks and Floor Manager Luis Herrera went above and beyond to get us in our vehicle of choice without ever feeling pressured.Will definitely recommend to all my family and friends.
MARIO ZAPATA MATUTE
5/28/2025
We’re beaming reading this—thank you! Mario, Jermaine, and Luis will be thrilled to hear they made your experience exceptional without any pressure. It means everything that you’d recommend us to your family and friends. Until next time, happy driving and keep spreading the good vibes!
HIGHLAND, CA
Mike B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2025
Very good communication
5/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
REDLANDS, CA
Khadijah F|2025 Chevrolet Trax
Confirmed Sales Customer
5/28/2025
Staff were nice, respectful and very very helpful. Made the car buying experience pleasant
JOHN PATINO
5/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAN BERNARDINO, CA
Brent S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/28/2025
The lady that greeted me as I pulled in was great very professional and nice. She asked who my advisor was and I said it’s Dan Burrus. Dan is one of the best service advisors I have ever worked with. Dan found that I had a recall item that needed attention and scheduled that to be completed along with my service. Dan kept me updated throughout my visit. All the staff were very friendly and asked if I needed anything while I was there waiting. It is very apparent that the staff really enjoy working at Tom Bell and go above and beyond to make sure there customers are taken care of.
5/30/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BEAUMONT, CA
Maria F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2025
My truck was supposed to have work done and I made a 9am appointment to ensure enough time was given. Theu failed to tell me my truck was beong driven all the way to Corona. My truck was kept over night, I was very upset but told my car would be ready for pickup first thing in the morning. I wasn't called until almost noon!!!! The work done wasn't great and the hole covers they placed on the bed liner keep popping off!!! Its ridiculous. I live in victorville and had to go back and forth twice for my truck. Now id have to make a third trip to have them look at the pieces that keep popping off. I honestly regret getting my truck from Tom Bell. Wish I had gone somewhere else. Its been a horrible experience.
5/29/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
VICTORVILLE, CA
Jimmy G|2024 Chevrolet Colorado
Confirmed Service Customer
5/28/2025
Very professional service
5/30/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
HIGHLAND, CA
Robert S|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/28/2025
My experience at Tom Bell dealership was top notch! From the minute I pulled up to the service bay they greeted me and Dan my service advisor was very thorough also Gabe the service manager checked in with me to make sure everything was going well. In my opinion Tom Bell Chevy is #1!
5/30/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
CATHEDRAL CITY, CA
Joseph F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2025
Everything went well. Check in with smooth and my service person was courteous, professional, and knowledgeable. I did notice as I went to go have breakfast. A service tech was driving my truck to the back. When I got back, my truck was sitting in the parking lot. I got back in about an hour time. I waited another 15 minutes before I contacted my service person to ask him if my truck was done and it was. So my truck by what I could tell was sitting at least 20 minutes. And I was never made aware through text or in personthat my truck was ready for pick up. That’s the only thing I would change is somehow notifying the customer that their vehicle is done and ready for pick up
5/30/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
YUCAIPA, CA
Susan M|2024 Chevrolet Trax
Confirmed Service Customer
5/17/2025
Dan is very good at his job got me just what I needed thank you Dan
5/18/2025
Dan’s a pro, and we’re glad he hit the mark for you! Finding exactly what you needed is what we love to do — no fluff, no stress, just results. Thanks for giving us the chance to help — and here’s to Dan for doing what he does best!
CALIMESA, CA
Jesus G|1996 Chevrolet Corvette
Confirmed Service Customer
5/18/2025
Dan is amazing and such a great person and always so helpful
5/20/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
COLTON, CA
Jacqueline J|2025 Chevrolet Trax
Confirmed Sales Customer
5/19/2025
Excellent service.
STEVAN WILKINSON
5/21/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FULLERTON, CA
Kathie B|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
5/19/2025
Gerald is an excellent spokesperson for your company. Friendly and professional.
5/21/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MENTONE, CA
Rodora G|2004 Chevrolet Tahoe
Confirmed Service Customer
5/23/2025
From making the appointment with Alex, to checking in, with the knowledge and referral of Henry, the comfortable waiting room with complimentary coffee and water, Tom Bell Chevrolet Service is one of the Best. Thank you very much.
5/25/2025
Wow, we're glad you had such a wonderful experience with us! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
SAN BERNARDINO, CA
Nawar M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/26/2025
Bad service
5/28/2025
Hello! On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
HIGHLAND, CA
Verna B|2025 Chevrolet Trax
Confirmed Sales Customer
5/28/2025
Staff was friendly and welcoming.
PETER HERNANDEZ
5/29/2025
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
BEAUMONT, CA
Thomas R|2007 Chevrolet Silverado
Confirmed Service Customer
5/28/2025
Service writer Henry was great to deal with, good experience.
5/30/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BANNING, CA
Richard B|2021 Chevrolet Tahoe
Confirmed Service Customer
5/28/2025
Great customer service. Always a pleasant face and very helpful
5/29/2025
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
REDLANDS, CA
Constance S|2024 Chevrolet Traverse
Confirmed Service Customer
5/29/2025
Beatiful checked everything and I'm happy with Tom Bell Chevrolet
5/31/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Tom Bell Chevrolet and we hope to see you again soon!
RIALTO, CA
Michael H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/29/2025
Left my truck at 1030 for diagnostic and I was told it would be done by the end of the day, when it was about 5 pm I tried calling multiple times and couldn’t get a hold of the person taking care of my truck , I took a uber to pick up my truck just to find out they didn’t even touch it
5/30/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GRAND TERRACE, CA
Gilbert L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/30/2025
Damon Chero was extremely helpful with this whole process. Also the supporting staff was welcoming and friendly as well.
5/31/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SAN JACINTO, CA
George S|2018 GMC Terrain
Confirmed Service Customer
6/2/2025
It was Swift and professional
6/3/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
RIVERSIDE, CA
Ronald M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/2/2025
2019 Silverado LTZ water pump replacement. Reasonable time completed. Great car wash -- inside and outside. Dan Burris, Service Rep., is so good with customers. ...upset the water pump failed at 68K miles -- GM problem in 2019 6.2L Silverados, as well as 2020-2025 models.
6/3/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
REDLANDS, CA
Christian C|2017 Chevrolet Camaro
Confirmed Service Customer
6/8/2025
Horrible. My issue wasn’t resolved and still had to pay 230$ for an update to my infotainment center that is still not working. They said I should have paid for the diagnosis to see what was actually wrong, but then they were able to explain what was wrong by telling my father that the HMI cable was the problem. I would have had to pay another 470$ just to get it diagnosed to see what the problem was, but they know what the problem is. I’m also leaving a bad review on apple and google maps.
6/9/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
REDLANDS, CA
Decky Karel S|2020 Chevrolet Impala
Confirmed Service Customer
5/29/2025
Bad. I need to recharge my AC instead you guys change the coolant.! Please be careful.
5/29/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SAN BERNARDINO, CA
Russell K|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/30/2025
Dan was extremely helpful & polite. He had my truck ready by 430pm. Great job
5/31/2025
Dan will be thrilled to hear your praise! We’re proud of the care and punctuality he brought to your service. Nothing beats getting your truck back on time with a smile—thanks for trusting us with it!
RUNNING SPRINGS, CA
Efren Z|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
6/2/2025
Very simple visit. Great customer service. Thank you
6/3/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
REDLANDS, CA
Tracy M|2022 Chevrolet Trailblazer
Confirmed Service Customer
6/3/2025
My car was in the shop for a turbo replacement. Car is running great but my car was in the shop for 2 and a half weeks waiting for parts!
6/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
YUCAIPA, CA
Tony T|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/3/2025
Came in for a recall that was suppose to take a few hours. Ended up only taking about one. Friendly sta
6/4/2025
We’re happy to hear the recall service was quicker than expected—now that’s the kind of surprise we like to give! Thanks for the kind words about our friendly staff, and we’ll be here to make every future visit just as smooth and speedy.
RIVERSIDE, CA
Dan B|2006 Chevrolet Silverado
Confirmed Service Customer
6/10/2025
Great service. Went the extra mile. Customer Service was excellent. Even received some over the top explanation from the mechanic. Superior service.
6/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MORENO VALLEY, CA
Janet R|2025 Chevrolet Traverse
Confirmed Sales Customer
6/10/2025
Very easygoing team you have there.
MARIO ZAPATA MATUTE
6/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ALTA LOMA, CA
Edward A|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
6/11/2025
I had an excellent experience buying my 2025 Suburban. Steve and John were very helpful. I would definitely recommend Tom Bell Chevrolet to my family and friends.
STEVAN WILKINSON
6/12/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We truly appreciate your recommendation and look forward to your next visit!
RIVERSIDE, CA
Michael W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/10/2025
Steve was very knowledgeable and helpful.
STEVAN WILKINSON
6/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
OCEANSIDE, CA
Erin T|2025 Chevrolet Traverse
Confirmed Sales Customer
6/11/2025
Very friendly and helpful
NICODEMUS BRITO
6/12/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
RANCHO CUCAMONGA, CA
Austin C|2020 Chevrolet Camaro
Confirmed Service Customer
6/11/2025
Everyone was friendly and professional, and they did solid work
6/12/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
REDLANDS, CA
Krista C|2007 Chevrolet Silverado
Confirmed Service Customer
6/12/2025
Dan was very awesome and efficient and they got the job done in a
6/13/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
CRESTLINE CA, CA
Carl J|2017 Chevrolet Colorado
Confirmed Service Customer
6/12/2025
Very pleasant and professional experience.
6/13/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HIGHLAND, CA
Jessica H|2025 Chevrolet Blazer
Confirmed Service Customer
6/13/2025
Great customer service, feels like family
6/14/2025
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
YUCAIPA, CA
Chris M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/13/2025
Haley was great I like her energy! Even though priceing is a little high to fix a vehicle and the new Chevy should last longer than 1000,000. Haley and the crew were friendly and fun to be around
6/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAN BERNARDINO, CA
Abel N|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/13/2025
Everyone was patient with us and answered all questions. Did not feel pressured into anything.
MANUEL CAMPOS
6/14/2025
Hello, we're happy to hear you had such a positive experience with our team! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care! reviews@allstarautomotive.com
COLTON, CA
Brandon W|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/12/2025
I took my truck to you for a simple recall—something that should’ve been quick and straightforward. Instead, it turned into a frustrating ordeal. I dropped my truck off early in the morning and heard nothing all day. I had to call them at the end of the day, only to be told it wouldn’t be ready until the following afternoon. No heads-up. No courtesy call. Just silence. Even worse, when I followed up the next day, the advisor didn’t even know the truck was ready. It had apparently been sitting there, finished, with no one bothering to let me know. To make matters worse, they tried to spin the delay by claiming it was an “extensive repair”—yet somehow it only amounted to 1.6 hours of billed labor. So which is it? This experience made it clear that at Tom Bell Chevrolet, customers are treated more like VIN numbers than people. I won’t be returning, and I’d strongly caution others to look elsewhere if they value clear communication and basic respect for their time.
6/12/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
REDLANDS, CA
Stephen L|2025 Chevrolet Equinox
Confirmed Sales Customer
6/12/2025
Mario was AWESOME.. It was an amazing experience...
MARIO ZAPATA MATUTE
6/13/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
BEAUMONT, CA
James G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/13/2025
Pete and Melvin made this an enjoyable experience. NO High pressure. Answered our questions and gave us good information.
PETER HERNANDEZ
6/14/2025
Hi there! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tom Bell Chevrolet!
GRAND TERRACE, CA
Delfina S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/13/2025
Everyone was polite, friendly, professional. Will definitely bring my truck for service to Tom Bell Chevrolet from here on out.
6/14/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SAN BERNARDINO, CA
Mike D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Henry did a great job. Took care of everything in a timely manner. Great service. Thank You
6/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
REDLANDS, CA
Edward J|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/16/2025
Steve and Leo are great and had me finished in a timely manner
STEVAN WILKINSON
6/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SAN BERNARDINO, CA
Michael S|2025 Chevrolet Corvette
Confirmed Sales Customer
6/13/2025
The salesman I dealt with Deven, was very easy to deal with, great communication. not Overly pushy. Was easy to maintain contact with as we were working the deal while I was away from the dealership at work. His knowledge of cars especially performance cars Is outstanding. It is worth noting that once in the finance box a discussion was had as to what OTD means... OTD does not mean the price after whatever down payment is put down. OTD is the price "Out The Door" , the final price. Not including interest incurred over the duration of the loan obviously. That being said it was a pleasure working with Deven, purchasing a vehicle from Tom bell and we will bring our business back in the future
DEVEN REITZ
6/14/2025
Michael Story, thanks again for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help!
CEDARPINES PARK, CA
Robert R|2022 Chevrolet Colorado
Confirmed Service Customer
6/16/2025
I cannot tell you how amazing my trip was from start to finish as soon as I got there the gentleman that signed me in as my service writer was amazing. He got me all checked in got my truck put back and the gentleman that washed my truck was absolutely amazing. Best engine check I’ve ever seen clean up. A motor guy is amazing.
6/17/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
YUCAIPA, CA
Lizett S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Damon Chero was just wonderful - explained everything to me, was very detailed and patient with me helping me understand the additional services needed for my vehicle.
6/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
YUCAIPA, CA
Daniel P|2023 Chevrolet Colorado
Confirmed Service Customer
6/17/2025
It would be nice. After the upsetting work that was performed on my truck that you would extended my warranty in good faith.? as henry, the service writer now can only do what he's told. And jeremy acts like that, he knows something that he's not going to do for me because of GM. It's been very upsetting.
6/18/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BIG BEAR LAKE, CA
Gary Y|2021 Chevrolet Blazer
Confirmed Service Customer
6/17/2025
Work was completed as expected
6/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HIGHLAND, CA
Theodore M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/19/2025
Staff were very professional
6/20/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tom Bell Chevrolet! Thank you again for the great review!
CHERRY VALLEY, CA
Glenn W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/20/2025
2.5 hr wait for an oil change, tire rotation and top off fluids seemed excessive. My service advisor was a nice guy and answered all my questions.
6/21/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
MORENO VALLEY, CA
William H|2017 Chevrolet Camaro
Confirmed Service Customer
6/20/2025
First, I don't truly understand the automated system as it pertains to work, billing, etc. I'm old school. I need the person to person contact. We need to get back to the " Customer First Concept". Especially the older crowd.
6/21/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
YUCAIPA, CA
Juan Z|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/20/2025
My experience at your dealership was excellent. The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. I really appreciated the transparency and the time they took to answer all of my questions. The vehicle selection was great, and I felt confident in my purchase. I would definitely recommend your dealership to friends and family.
6/21/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
FONTANA, CA
Katherine G|2017 Chevrolet Colorado
Confirmed Service Customer
6/20/2025
They wanted to charge me $917.00 for a Battery change and a cable clamp. I was told mechanics fee is $235. Per hour
6/21/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
REDLANDS, CA
Emily B|2020 Chevrolet Camaro
Confirmed Service Customer
6/20/2025
My experience at the dealership was wonderful. I really like Kaylee she’s awesome and very thorough and super helpful.
6/21/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
REDLANDS, CA
Amanda S|2025 Chevrolet Traverse
Confirmed Sales Customer
6/21/2025
We had just left another Chevy dealership unhappy with the service. So we decided to try Tom Bell. Well to our surprise we had a wonderful experience and left with my new mom rig! Thank you, Manny you were awesome!
MANUEL CAMPOS
6/22/2025
We’re honored you gave us a shot after a less-than-great experience elsewhere—and even more thrilled that Manny helped turn your day around! Your “mom rig” sounds awesome, and we’re so happy you drove away feeling taken care of. Here’s to new beginnings, better service, and plenty of happy memories ahead!
RIALTO, CA
Vicky R|2019 Chevrolet Colorado
Confirmed Service Customer
6/24/2025
I had an appointment at 10:00AM for an oil change, and I was there on time! I requested brakes checked, by 2:00 I was not called with an ETA, I called it took about 30 minutes to get a response, I decided to go get my car and when I arrived it was still on the rack! So 4 hours for an oil change with an appointment and no communication is a problem, I will not return or recommend this to anyone.
6/25/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
REDLANDS, CA
Michael S|2018 Chevrolet Cruze
Confirmed Service Customer
6/16/2025
Even though the assigned service advisor was unavailable another advisor stepped in to assist me. Great customer service.
6/17/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
REDLANDS, CA
Gene J|2021 GMC 1500 Sierra
Confirmed Service Customer
6/16/2025
Work was done on bid and at the time Damen said
6/17/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
REDLANDS, CA
Maria D|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Dan my service advisor is exceptional! He goes above and beyond for his customers. He also is very knowledgeable and I feel I can trust him. I’ve brought my chevy to him before and will continue to have Dan as my service advisor . Please do not lose this man!
6/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MORENO VALLEY, CA
Verna F|2022 Chevrolet Equinox
Confirmed Service Customer
6/17/2025
The service representative was fantastic. Very considerate. And the shop was great. They got my car in and out in a very timely manner. Thank you.
6/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
REDLANDS, CA
Hannah N|2019 Chevrolet Equinox
Confirmed Service Customer
6/19/2025
As always my visit to Tom Bell in Redlands CA was exceptional! The people there make my day great. I always look forward to my oil change!
6/20/2025
Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
YUCAIPA, CA
Anthony F|2021 Chevrolet Equinox
Confirmed Service Customer
6/20/2025
Everything is orderly and smoothly
6/21/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
REDLANDS, CA
Jordan A|2021 Chevrolet Camaro
Confirmed Service Customer
6/22/2025
Great Service
6/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LOMA LINDA, CA
Mary Ellen H|2009 Chevrolet Silverado
Confirmed Service Customer
6/23/2025
While on vacation our radiator started leaking. We scheduled an appointment and had our truck towed in. New radiator and on the road the next day Thank you for such great service
6/24/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Tom Bell Chevrolet and we hope to see you again soon!
VALISTO, CA
Larry A|2024 Chevrolet Traverse
Confirmed Service Customer
6/25/2025
Good job
6/26/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CRESTLINE, CA
Nikia W|2025 Chevrolet Equinox EV
Confirmed Service Customer
6/25/2025
This is my second time going to this dealership, it just took one time to make me a repeat customer. The service was awesome! The first time my vehicle was there for a week and when I got it back it was washed as a courtesy 😁 it was full of pollen. Amazing job! Dan is amazing as well which is another reason why we’re repeat customers 😁 This is my go to for all of my Chevy’s needs😃😃
6/26/2025
Thank you for your continued trust and kind words! We're thrilled to hear you've had such great experiences with our team and service. It means a lot to us to be your go-to for all your Chevy needs—we look forward to serving you again!
BIG BEAR CITY, CA
Ray W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/27/2025
It was an Ok experience.
RAYMOND VILLAFAN
6/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MORENO VALLEY, CA
Darrin R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/27/2025
Don was VERY helpful and personable. Everything was done as promised.
6/28/2025
We’re so glad Don made your experience a great one! His helpful, personable nature really shines through, and it’s wonderful to hear everything was completed just as promised. Thanks for trusting us—we’re here to make it easy and enjoyable every time!
LOMA LINDA, CA
Maryjoaquin R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/27/2025
I bought my 2024 chevrolet silverado at Tom Bell chevrolet. I feel gery conformable takig my truck to Tom Bell for all my scheduled appointments and for anything elsei might need to keep my truck running strong.
6/28/2025
Thank you for trusting Tom Bell Chevrolet with your 2024 Silverado! We’re glad you feel comfortable bringing your truck to us for all your scheduled appointments and maintenance needs. We’ll keep working hard to keep your truck running strong for many miles to come!
INDIO, CA
Lee C|2025 Chevrolet Traverse
Confirmed Sales Customer
6/28/2025
I had a great experience purchasing my car from Tom Bell Chevrolet. Although I wasn’t able to reach a deal during my initial visit to the dealership, Steve Wilkinson the Internet sales manager was able to offer me a deal which matched my needs. I was provided a quality service throughout the purchasing process, from signing for the car, completing the financial papers, and being shown how everything works on my new car. Plus, Steve from the dealership has reached out to me since to check on my car.
STEVAN WILKINSON
6/30/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
BEAUMONT, CA
Martha R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/28/2025
Damon always goes about and beyond, excellence services
6/30/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SAN BERNARDINO, CA
Fardad B|2014 Chevrolet Corvette
Confirmed Service Customer
6/25/2025
Fast and timo
6/26/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
REDLANDS, CA
Ricardo C|2025 Chevrolet Traverse
Confirmed Sales Customer
6/26/2025
Nico is very experienced and very knowledgeable it was a pleasure working with him. We were impressed on how he explained the features of our new Traverse. We have bought 2 Chevy cars in the past from different dealership and never had that excellent customer service Nico provided.
NICODEMUS BRITO
6/27/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
SAN JACINTO, CA
Stephen T|2024 Chevrolet Traverse
Confirmed Service Customer
6/26/2025
Scheduling of my appointment, meeting with service representative, shuttle driver, and completed service was excellent and professional.
6/27/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
REDLANDS, CA
Thomas C|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/30/2025
Dealership was comfortable and welcoming. Service was excellent and thorough. Received the service needed. Will return.
7/1/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
REDLANDS, CA
Kyra B|2024 Chevrolet Malibu
Confirmed Service Customer
6/30/2025
This was my first time experiencing a dealership service as I always bought cash cars in the past. When I first arrived to the dealership about my 2024 Chevy Malibu, I was met by an extremely kind lady in the front to check in. She really calmed me down as my check engine light was on and I was panicking. She reassured me that my car would be taken care of. When I got to the lobby, I was met by a man and was immediately seen. I knew I had warranty on my car, but I was not sure what would be covered so I brought my warranty in and showed him. I let him know that I would be needing a rental car to continue to work in order to pay for the service. He then told me that the service will take two days to diagnose so I would have to call the warranty company itself and seek a rental car that way. So I did, and after being on hold for hours, they told me that without the diagnosis they could not provide a rental car. At this time, the man had already sent us in a Lyft to enterprise to pick up a rental car. Well, I had forgotten my house keys on the keys that I left with them so I called the dealership back. This is when I spoke with another woman who listen to me completely and change the whole trajectory of the situation. She got us a Lyft back to the dealership so that I can pick up my keys and provided us a rental car. I was so stressed about this whole situation and she helped me in ways that she doesn’t even know. Just by showing the gentle kindness that she did made everything better. My warranty covered the service, but I also needed an oil change and she was able to add that service on and have it taken care of by the time the service was finished. This made my life so much better. I was able to continue to work with my clients and get paid for those days. I am so thankful for her and the people at Chevy who helped me and my child continue to work and do what we have to do.
7/1/2025
Thank you so much for sharing your story. We're truly glad our team was able to support you during a stressful time and help make the process smoother. It's great to hear that the care and kindness you received made a real difference. We appreciate your trust in us and are happy we could help you stay on track with work and life. Your feedback means a lot to us, and we're always here when you need us.
LOMA LINDA, CA
Toby B|2021 Chevrolet Tahoe
Confirmed Service Customer
6/30/2025
The service advisor Gerald Garcia was outstanding. I have had other experiences with the service department that were not good. However, Gerald was extremely professional, courteous, and the service was completed exactly like he described in terms of time and expense. You have an excellent employee that I am happy to commend despite not being fond of surveys.
7/1/2025
Thank you for your feedback! We're glad to hear you had a positive experience. We truly appreciate you recognizing our staff, and we’ll be sure to pass along your kind words to Gerald and the service team. Your comments mean a lot to us!
YUCAIPA, CA
Carrie P|2020 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
My Service advisor Daniel Burrus is wonderful....extremely friendly & very helpful with any questions that I had.
7/1/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
BLOOMINGTON, CA
Molly K|2022 Chevrolet Blazer
Confirmed Service Customer
6/30/2025
A very welcoming and professional environment. I think she was the service advisory manager, she was so kind to my husband and I. She offered us Gatorade or water to drink. It was very hot that day. Others where kind as well offering us water. Haylee my service advisor was superb. She is always friendly and professional and explained the maintenance plan in full detail. She gave us updates on our car in a timely manner. Thank you Haylee. Thank you Tom Bell for the great service.
7/1/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
RANCHO CUCAMONGA, CA
Kevin M|2024 Chevrolet Corvette
Confirmed Service Customer
7/1/2025
Service advisor was excellent, work done correct and fast turnaround, this has convinced me to use Tom Bell for my service from now on
7/2/2025
Thank you for trusting us with your vehicle—our service advisor will be thrilled to know they earned your loyalty! We’re here for you anytime you need us!
HIGHLAND, CA
Harold M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/1/2025
Fast and friendly
7/2/2025
Fast and friendly is the perfect combo—thanks for recognizing our team’s effort! We look forward to seeing you again soon!
REDLANDS, CA
Ashley S|2025 Chevrolet Traverse
Confirmed Sales Customer
7/1/2025
Great! Would recommend steve to anyone and everyone. He really took his time to make sure I was comfortable and knowledgeable on my new vehicle.
STEVAN WILKINSON
7/2/2025
Steve truly takes pride in making sure each customer feels informed and at ease—we’re thrilled he made such a great impression! Please don’t hesitate to reach out if there’s anything additional we can do for you!
YUCAIPA, CA
Dwight B|2015 Chevrolet Suburban
Confirmed Service Customer
7/2/2025
Dan Burris is an excellent service consultant. He is extremely helpful, knowledgeable and courteous. I will continue seeing Dan for all my service needs. He provides the highest level of service.
7/3/2025
Thank you for choosing Tom Bell Chevrolet as your first choice for all your automotive needs! Our staff is committed to providing each of our clients with the best automotive experience. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
YUCAIPA, CA
Toland H|2025 Chevrolet Suburban
Confirmed Sales Customer
6/30/2025
We have always been treated with great customer service.
STEVAN WILKINSON
7/1/2025
Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent, and we truly appreciate your feedback. We look forward to continuing to assist you with your vehicle needs!
YUCCA VALLEY, CA
Jodi P|2024 Chevrolet Colorado
Confirmed Service Customer
7/1/2025
Took forever to get the part. Took 3 days to install and the service manager I got never returns calls. Asked for a set of front floor mats for all the wait, service manager said I had enough reward points for them so I log into the website he told me to go to and have no reward points. Asked for them to wash my truck before I pick it up and there was greasy hand marks all over the inside of the truck was covered in dirt.
7/2/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GRAND TERRACE, CA
Robert F|2025 Chevrolet Blazer
Confirmed Sales Customer
7/2/2025
Chance Kuaea kept us informed and worked to keep the process moving forward. We greatly appreciate his help.
CHANCE KUAEA
7/3/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BANNING, CA
Elio C|2023 Chevrolet Trailblazer
Confirmed Service Customer
7/3/2025
I had to wait to get attended. I told the service worker I wanted both of my wind shield wipers replaced. However, I noticed when I got home the old windshield wipers were in the house.
7/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GRAND TERRACE, CA
Stevan W|2021 Chevrolet Tahoe
Confirmed Service Customer
7/3/2025
Amazing service every time!
7/4/2025
Consistency is everything, and we’re thrilled to know you’ve experienced amazing service time after time. Thank you for your continued trust—here’s to keeping the bar high, always!
BEAUMONT, CA
Raul S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/3/2025
We found the car we wanted and was very happy with Steve Wilkinson
STEVAN WILKINSON
7/4/2025
We’re so happy you found the perfect car and that Steve helped make it happen! His dedication to finding the right fit is what makes experiences like yours so rewarding. Here's to happy drives ahead and the car you were meant to have!
SN BERNRDNO, CA
Johnny R|2025 Chevrolet Blazer
Confirmed Sales Customer
7/5/2025
⭐️⭐️⭐️⭐️⭐️
STEVAN WILKINSON
7/7/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ALTA LOMA, CA
Michele C|2023 Chevrolet Colorado
Confirmed Service Customer
7/2/2025
Great!!! My car was done exactly on one hour, like I was told!!!
7/3/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
YUCAIPA, CA
Brenda Z|2021 Chevrolet Camaro
Confirmed Service Customer
7/3/2025
Hayley rocked. As always. Everything 👍.
7/4/2025
Hayley truly is a rockstar, and we’re thrilled to hear she delivered once again. Her consistency and care are what make experiences like yours so special. Thanks for sticking with us—when Hayley’s involved, you’re in the best hands!
REDLANDS, CA
Virginia L|2021 Chevrolet Equinox
Confirmed Service Customer
7/4/2025
I've bought a lot of cars, but shopping at Tom Bell was awesome, I was in and out with in minutes.The experience of car buying was so simple.. I'm very pleased 😁 the way Tom Bell do business,In fact I've told some of my friends that they should go to them, when looking for a new car 🚗.
7/5/2025
Wow—thank you! We’re honored to stand out from the crowd in your car-buying journey. Quick, simple, and satisfying is exactly how we want it to feel. We appreciate the recommendations—spread the word, the Bell crew is ready to impress!
SAN BERNARDINO, CA
Debbie C|2021 Chevrolet Traverse
Confirmed Service Customer
7/4/2025
I appreciate that Dan made sure I understood what needed to be done to my vehicle for it to be fixed. I appreciate his professionalism and help!
7/5/2025
We're glad Dan took the time to walk you through everything clearly—your understanding and comfort are so important to us. Thanks for appreciating the details! Here's to honest guidance and helpful hands every step of the way.
BIG BEAR CITY, CA
Anthony H|2019 Chevrolet Colorado
Confirmed Service Customer
7/7/2025
My experience was terrible. Little to no communication, had my truck for nearly 3 weeks and I am still unable to get it smogged. I’m afraid to bring it back because of how poor the service was
7/9/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
ANGELES OAKS, CA
Joyella B|2023 Chevrolet Tahoe
Confirmed Service Customer
7/9/2025
Came in for a data update on my vehicle. Henry was great! My car was ready in an hour!
7/10/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CALMESA, CA
Steven S|2020 Chevrolet Equinox
Confirmed Service Customer
7/9/2025
Good experience
7/10/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
REDLANDS, CA
Isaac M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/7/2025
Mister DAN is very profesional, the service is easy and fast.
7/9/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
REDLANDS, CA
Jose R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/8/2025
Very professional
7/9/2025
“Very professional” may be short, but it speaks volumes — thank you for noticing the care and respect we aim to deliver every time.
RIVERSIDE, CA
Scott M|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
7/9/2025
Service advisor Bryan was friendly but pushed harder to add additional services than I was used to with other advisors. If I want to add additional services I would ask. Doubted me when I said I already had a service performed, went through my entire service history as if he was trying to prove me wrong. Also, bring back the complimentary car wash, your service price is already higher than Diamond Chevrolet, at least make the higher price worth it. On the plus side, parts dept. staff (blonde lady) is very friendly and did a great job.
7/10/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
REDLANDS, CA
Breon S|2017 Chevrolet Suburban
Confirmed Service Customer
7/10/2025
Excellent customer service
7/11/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
RIVERSIDE, CA
Lucia P|2024 Chevrolet Colorado
Confirmed Service Customer
7/11/2025
From lining up to check in to the pick up of my truck was an easy and quick process.
7/13/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SAN BERNARDINO, CA
Karen Richard J|2021 Chevrolet Suburban
Confirmed Service Customer
7/11/2025
Dan Burrus was courteous and professional.
7/13/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
REDLANDS, CA
Herman L|2025 Chevrolet Traverse
Confirmed Sales Customer
7/13/2025
Great
MOROUN DEEK
7/15/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FONTANA, CA
Jonee S|2025 Chevrolet Trax
Confirmed Service Customer
7/13/2025
Well, I actually thought that I had an appointment on Friday but technically it was on Monday. Dan accommodated and honored the day I was there to get my car serviced. I was so grateful for the excellent service. I was lucky they weren't busy. I always receive great service from the Tom Bell Service Team. Dan is my favorite person to deal with.
7/15/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
REDLANDS, CA
Jodi P|2024 Chevrolet Colorado
Confirmed Service Customer
7/10/2025
Ordered me some floor mats and they came in within a few days. I also was able to use reward points to pay for them, so Iam very pleased.
7/11/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
GRAND TERRACE, CA
Robert T|2023 Chevrolet Traverse
Confirmed Service Customer
7/11/2025
Went in for a scheduled service and it needed an alignment as well. All of our were met in a timely and professional manner.
7/13/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LAKE ARROWHEAD, CA
Gabriel H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2025
Great Service, I Love Coming to Tom Bell Chevrolet to Service my Vehicle.
7/16/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
YUCAIPA, CA
John L|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/15/2025
BIG thanks to Dan for patiently managing the service of our car and an 80 year old man! We always finish our service and repairs in a timely and excellent manner! Thanks again, John & Gayle
7/16/2025
This brought such a smile to our faces—Dan will be touched by your words! From handling vehicles to caring for our cherished guests, patience and excellence go hand-in-hand, and it’s stories like yours that keep us inspired to serve with heart.
REDLANDS, CA
Fernando G|2017 Chevrolet Volt
Confirmed Service Customer
7/16/2025
Always professional service and knowledgeable in doing the right job
7/17/2025
That kind of consistency is what we strive for every day, and your trust means a lot. It’s a privilege to help keep your vehicle running its best, time after time.
BEAUMONT, CA
Yolanda G|2020 Chevrolet Equinox
Confirmed Service Customer
7/17/2025
Everything was good except one thing.The technician that serviced my car didn't reset the oil life on the car.
7/18/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FONTANA, CA
Jane D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/17/2025
I had great experience at Tom Bell Chevrolet service. I was greeted quickly and my service advisor, Hayley, listened carefully to my concerns about my truck. My truck was diagnosed, repaired and serviced properly. Hayley kept me informed throughout the whole process and the truck was ready before promised. I am completely satisfied with this experience at Tom Bell Chevrolet Service department.
7/18/2025
Hayley’s attentive care and communication clearly made an impact, and we’re so glad your truck was back on the road ahead of schedule. From that first greeting to the final pickup, it’s great to know the service was smooth, thorough, and trustworthy. You’re always welcome here—especially when satisfaction is our favorite outcome.
REDLANDS, CA
Eddie U|2023 Chevrolet Camaro
Confirmed Service Customer
7/17/2025
I always enjoy hanging around your customer lounge. I was able to study and work on my loptop. Staff is very welcoming! Haley is the best! I will come back to schedule for the recommendations she advised. See you next time.
7/18/2025
We love that you found comfort and productivity in our customer lounge—it should feel like a second home while you wait. Haley will be thrilled to know she helped make your visit even better, and we’ll be ready when you're back to take care of those recommendations. Until next time, the lounge (and the coffee!) will be waiting.
BEAMOUNT, CA
Gabriel H|2017 Chevrolet Volt
Confirmed Service Customer
7/17/2025
I had top tier service by Dan. He was able to figure out the issue and give me the best possible options to fix the issue. Issue was resolved promptly and Dan kept me posted throughout the service of my vehicle.
7/18/2025
Dan’s dedication to finding solutions and keeping you informed is the kind of service we pride ourselves on. Quick resolution paired with honest communication makes all the difference, and we’re glad your vehicle is running smoothly again. We’ll be ready to support you every mile down the road.
YUCAIPA, CA
Joseph L|2005 Chevrolet Tahoe
Confirmed Service Customer
7/18/2025
EDDIE WAS GREAT..AN OUTSTANDING SERVICE PROVIDER..AD WELL AS ROBERT WHO FIXED MY TRUCK COULDN'T BE MORRE HAPPY..IVE BROUGHT MY VEHICLES THERE SEVERAL TOMES AND ANOTHET ON THE WAY.KEEP UP THE GOOD WORK..JOE LAPORTA
7/19/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
REDLANDS, CA
Gary B|2025 Chevrolet Tahoe
Confirmed Service Customer
7/22/2025
Haley was professional, knowledgeable and friendly.....ordered parts right away, called when they came in, easy and quick drop off and ready early afternoon with quick and easy pick up as well. very pleased..thank you
7/23/2025
Thank you for the wonderful feedback on Haley! From ordering parts to early pick-up, it sounds like your service experience was as smooth as it gets. When professionalism meets efficiency, satisfaction naturally follows.
REDLANDS, CA
Carlos P|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/23/2025
every one very polite as always
7/24/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SAN BERNARDINO, CA
Raul S|2025 Chevrolet Equinox EV
Confirmed Service Customer
7/24/2025
Fast and easy, Steve the one who sold us the car was very helpful and knowledgeable about the EV Equinox
7/25/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SN BERNRDNO, CA
Summer M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/24/2025
Offered many options for service needed at certain miles of service as well as a printout
7/25/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BEAUMONT, CA
Brenda W|2020 Chevrolet Equinox
Confirmed Service Customer
7/24/2025
Good
7/25/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
YUCAIPA, CA
Virginia N|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/24/2025
Moroun in sales took great care of us. We are return customers and he always makes the process quick and easy.
MOROUN DEEK
7/25/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
REDLANDS, CA
Eric A|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/24/2025
Everyone was very nice & helpful
MOROUN DEEK
7/25/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
REDLANDS, CA
Ricky M|2025 Chevrolet Trax
Confirmed Sales Customer
7/25/2025
Try to charge more than advertised price on car, i caught it while reviewing contract in finance, didn't tell me about added accessories charge until I seen on contract. Not honest dealer
MOROUN DEEK
7/26/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SAN BERNARDINO, CA
Richard G|2018 Chevrolet Traverse
Confirmed Service Customer
7/25/2025
Everything was good my adviser kept me informed of the progress of my car my advisor is very good friendly and nice Dan Burns
7/26/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SAN BERNARDINO, CA
Ben L|2025 Chevrolet Trax
Confirmed Service Customer
7/25/2025
Love love love everybody there they are very nice. They’re fast they’re respectful.
7/26/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HIGHLAND, CA
Jason W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/25/2025
The overall experience at the Tom Bell dealership was good and they have been very willing to help with everything that has come up even after purchase.
ASHLEY BARRIOS
7/26/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
REDLANDS, CA
Jesus C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/27/2025
Took my truck in it had the check engine light with a message about the suspension issues. They sent us home and said they would call us when they had a rental car available. They haven’t called us as of today.
7/29/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BULLHEAD CITY, AZ
Travisjessica I|2023 Chevrolet Traverse
Confirmed Service Customer
7/15/2025
Pleasant
7/16/2025
Sometimes, one word says it all—and "pleasant" is exactly the kind of experience we hope to deliver every time you walk through our doors.
COLTON, CA
Edwardo R|2024 Chevrolet Colorado
Confirmed Service Customer
7/16/2025
Excellent service, no complaints 😁
7/17/2025
Excellent service and no complaints? That’s music to our ears! Thanks for the smile and the trust.
GRAND TERRACE, CA
Eileen J|2018 Chevrolet Cruze
Confirmed Service Customer
7/17/2025
Got me in and out very quickly.
7/18/2025
That’s music to our ears! We know your time matters, and hearing that your visit was fast and smooth means we hit the mark. Next time, we’ll be ready to keep the momentum going just as swiftly.
CHERRY VALLEY, CA
Jessica H|2025 Chevrolet Blazer
Confirmed Service Customer
7/17/2025
Great customer service
7/18/2025
Customer service is the heart of everything we do, and it means the world to hear that we hit the mark with you. We believe great service should feel effortless and genuine—and we’re glad yours did. Thanks for driving this experience with us!
YUCAIPA, CA
Traci E|2025 Chevrolet Colorado
Confirmed Sales Customer
7/20/2025
Justin was great. My experience was easy fast. And now i have my new car. Thanks Justin.
JUSTIN GUTHRIE
7/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
YUCCA VALLEY, CA
Ismael F|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/24/2025
As always the staff at Tom Bell Chevrolet was extremely professional and helpful.
7/25/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
ETIWANDA, CA
Armando M|2025 Chevrolet Colorado
Confirmed Service Customer
7/29/2025
Honestly , overall excellent customer service . No complaints at all.
7/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Tom Bell Chevrolet
LOMA LINDA, CA
John R|2021 Chevrolet Suburban
Confirmed Service Customer
7/30/2025
Excellent service, work done by the time promised. I was constantly updated on the status of my vehicle.
7/31/2025
Excellent service, timely work, and regular updates—sounds like everything ran like clockwork! We believe in keeping you in the loop so you can feel confident at every step.
YUCAIPA, CA
Virginia N|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2025
Always a pleasant experience when I go to buy or service my cars at Tom Bell.
7/31/2025
We love that every visit to Tom Bell Chevrolet feels pleasant, whether you’re buying or servicing your cars. That kind of consistency is what we strive for, and your loyalty means the world to us.
REDLANDS, CA
Alan H|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2025
I met with Dan and he great. My work was done in a timely manner. He gave recommendations of future work I should do on my truck.
7/31/2025
Dan will be glad to hear your work was timely and that his future recommendations were helpful. Keeping your truck in top shape is a team effort, and we’re happy to be part of it.
CALIMESA, CA
David W|2013 Chevrolet Volt
Confirmed Service Customer
8/5/2025
Well I went in on the 21st of July and was told they would get to it in 2 or 3 days. July 31 I tried calling for status and one would answer my calls . On Aug. 1st I went to the dealer and they told me my service person no longer works there. I was given another service person Henry who was very helpful. Henry told me it was just the battery and can we replace and recheck codes, and would I be able to leave it to Monday. On Monday morning I got a call from Henry saying my car was ready for pick up. Car is working well
8/6/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. 2222
FONTANA, CA
Darrel C|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
8/5/2025
Great! Will buy My next car there.
MOROUN DEEK
8/6/2025
Great to hear! We’re excited that you plan to buy your next car with us and will be ready to make it just as positive an experience as this one.
LAKE ARROWHEAD, CA
Michael R|2021 Chevrolet Tahoe
Confirmed Service Customer
8/10/2025
Great customer service. Did not rush me and try and push other services. They did ask if I wanted other services. I said no thank you and they left it at that.
8/11/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
SAN BERNARDINO, CA
Rosemarie H|2019 Chevrolet Colorado
Confirmed Service Customer
8/10/2025
Too Took too long
8/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
YUCAIPA, CA
Donna K|2026 Chevrolet Equinox
Confirmed Sales Customer
8/12/2025
Pete made the whole experience of buying a car actually enjoyable. I was dreading having to go through the process and Pete made me feel at ease.
PETER HERNANDEZ
8/13/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
REDLANDS, CA
Elenita H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/12/2025
The wait was not long things moved fairly quickly. I recommend you charge the EV cars a little more before turning them over to customers with less tan 70 miles
MARIO ZAPATA MATUTE
8/14/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
REDLANDS, CA
Gary C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/1/2025
Very clean Great customer service Jacob and Paul C did an excellent job in welcoming with customer service
8/2/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
HIGHLAND, CA
Richard G|2023 Chevrolet Blazer
Confirmed Service Customer
8/5/2025
Tom Bell service reps are always courteous, helpful, and greatly assist my service needs. They work with me to get great discounts as well.
8/6/2025
Tom Bell’s service reps sound like a dream team, always courteous and helpful while working to get you great discounts. We’re happy they could make your service needs easier and more affordable.
REDLANDS, CA
Michael B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/5/2025
Brought my truck in at 1224 but didn’t get it back till 1435 for an oil change and tire rotation! Dan was great but seem to be only service writer working!!
8/6/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
YUCAIPA, CA
Lola C|2023 Chevrolet Tahoe
Confirmed Service Customer
8/11/2025
Gerald was able to get me checked into my appointment before the my appointment time. He explained all of the services recommended for the mileage of my vehicle and looked up the type of payment portfolio and GM rewards that . Gerald provided me with an approximate amount of time to get my vehicle service and I was actually less then what he had mentioned.
8/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
SAN BERNARDINO, CA
Jana J|2023 Chevrolet Blazer
Confirmed Service Customer
8/11/2025
Everyone was amazing
8/12/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Tom Bell Chevrolet and we hope to see you again soon!
REDLANDS, CA
Joseph G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2025
Easy to take in
8/12/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
REDLANDS, CA
Jessica H|2025 Chevrolet Blazer
Confirmed Service Customer
8/12/2025
Great environment to be!
8/13/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
YUCAIPA, CA
Richard F|2025 Chevrolet Suburban
Confirmed Sales Customer
8/12/2025
Everyone was friendly and helpful. And went above and beyond any car buying experience I have ever had
PETER HERNANDEZ
8/13/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PERRIS, CA
Cesar M|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
8/13/2025
Wey bad service from henry ill never take any car there again
8/14/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SAN BERNARDINO, CA
Dan K|2018 GMC Terrain
Confirmed Service Customer
8/13/2025
Joe Morales was an absolute professional. He kept me informed of the status of the vehicle. Joe worked and dealt with an uncooperative insurance company (my vehicle was hit by another insured motorist wherein took over six months to settle). I would highly recommend anyone seeking auto body assistance to contact Joe. The vehicle looked like new when returned. Extremely happy with the results.
8/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
YUCAIPA, CA
John V|2023 Chevrolet Colorado
Confirmed Service Customer
8/13/2025
All went well
8/14/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CRESTLINE, CA
Jorel S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/13/2025
After I was told my vehicle was done and left the dealership, the service technician called me and asked me to return because they didn’t install the equipment I paid them for. This is a major inconvenience and unprofessional.
8/14/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MORENO VALLEY, CA
Dequan J|2024 Chevrolet Blazer EV
Confirmed Service Customer
8/14/2025
Great service
8/15/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
BEAUMONT, CA
Jana J|2023 Chevrolet Blazer
Confirmed Service Customer
8/14/2025
They went above and beyond! Everyone is so helpful and friendly! The communication is great!
8/15/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
REDLANDS, CA
Kelly F|2017 Chevrolet Volt
Confirmed Service Customer
8/14/2025
My engine light went on on my 2017 Chevy Volt. Went to Napa Auto and got the code P1E100. Called the Tom Bell Chevy in Redlands and tried to talk to someone. Kept getting disconnected while I waited on hold. Finally resorted to using AI. Made me an appt for a 5:15 pm appt the next day. I got up in the am and tried calling again. After several attempts reach a person who told me they are closed at 5 pm so not sure why I was scheuuled for 5:15 pm. Rescheduled for Monday, Aug 4 at 8:15 am. Met Henry that day and he was VERY nice and helpful. He told me they would need to keep the car for a few days. He called a few days later stating they do not know what is wrong with the car and they have to reach out for help. Then he called back a few days later and said the people they reached out (IT people? can't remember) said they can't find anything. So he told me what was recommended for my car and I did a few of the items but could not afford to do all of them since it would be over $1,200. They did all that, disconnected the battery to reset the engine light and I picked up the car 5 days later and paid $835. Drove it home then the next day the engine light came back on. Took it to Napa Auto for a reading and these codes came up :P0964, P0AC4. So I'm so upset. Bringing the car back in on Monday, Aug 18. So many people have told me not to bring it into a dealership but I am putting my trust into you one last time.
8/18/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HIGHLAND, CA
Carlos P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/12/2025
Henry was very helpful and did a great job ex0laining everything
8/13/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
YUCAIPA, CA
David V|2025 Chevrolet Colorado
Confirmed Sales Customer
8/13/2025
Salesman Mario pleasant and friendly-knowledgeable and professional
MARIO ZAPATA MATUTE
8/14/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Tom Bell Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
COLTON, CA
David W|2024 Chevrolet Equinox
Confirmed Service Customer
8/14/2025
Nice service people and polite
8/15/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GRAND TERRACE, CA
David A|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/15/2025
Friendly my husband was fearful of pressure sale but that was not the case Casual pleasant no problem
STEVAN WILKINSON
8/16/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
YUCAIPA, CA
Marco G|2026 Chevrolet Equinox
Confirmed Sales Customer
8/15/2025
Excellent service
ASHLEY BARRIOS
8/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BELLFLOWER, CA
Geraldine B|2025 Chevrolet Equinox
Confirmed Sales Customer
8/18/2025
The team was attentive,, but not pushy. They gave us the time to talk and make decisions.
ASHLEY BARRIOS
8/19/2025
Hi, thanks for your praise and kind comments about our team. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Tom Bell Chevrolet
FONTANA, CA
Christy N|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/18/2025
Made an appointment and still had to wait 45 minutes before service advisor could assist.
8/19/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
YUCAIPA, CA
Michael D|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/18/2025
MOROUN DEEK TOOK CARE OF EVERYTHING I NEEDED, GREAT EXPERIENCE THANK YOU MIKE DELCID
MOROUN DEEK
8/19/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Tom Bell Chevrolet and we hope to see you again soon! Thank you again for the great review!
REDLANDS, CA
Tammy T|2025 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
Great greeting when I pulled up, I was early but they immediately got my service advisor & he immediately started my check in
8/21/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TWENTYNINE PALMS, CA
Mark H|2017 Chevrolet Corvette
Confirmed Service Customer
8/18/2025
All 5 stars
8/19/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
YUCAIPA, CA
Tony T|2017 Chevrolet Malibu
Confirmed Service Customer
8/18/2025
All services I requested were completed in a timely manner
8/19/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best wishes, Tom Bell Chevrolet
RIVERSIDE, CA
Oscar M|2026 Chevrolet Equinox
Confirmed Sales Customer
8/18/2025
I was greeted promptly by Ashley upon arriving. I had spoken on the phone previously with James who answered my questions and made it possible to have a smooth interaction with the rest of the team. Everyone was helpful and we had a great experience!
ASHLEY BARRIOS
8/19/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
YUCAIPA, CA
Andrea S|2025 Chevrolet Suburban
Confirmed Sales Customer
8/19/2025
Everyone was a pleasure to work with, with no pressure or the feeling like we couldn't leave if we weren't happy with the deal.
RICARDO VILLASENOR
8/21/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
COLTON, CA
Stephanie F|2023 Chevrolet Trailblazer
Confirmed Service Customer
8/19/2025
n/a
8/21/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LOMA LINDA, CA
Leonardterry F|2025 Chevrolet Trax
Confirmed Service Customer
8/21/2025
All went well, I do think the service took longer than usual??
8/22/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HIGHLAND, CA
Harold M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/21/2025
Friendly and quick service
8/22/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
REDLANDS, CA
Brian B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/22/2025
Ashley, James, and Melvin l were fantastic.
ASHLEY BARRIOS
8/24/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BEAUMONT, CA
Paul M|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
excellent service
8/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BEAUMONT, CA
James B|2020 Chevrolet Bolt EV
Confirmed Service Customer
8/20/2025
Everything exceeded my expectations. It was a difficult situation (full battery pack replacement for my 2020 Bolt) but I think everyone did as well or better than should be expected.
8/21/2025
We're thrilled to hear we exceeded your expectations and were able to assist you! Our team is committed to delivering an excellent experience, and we're glad that was reflected during your visit. If you have any further questions or needs, please don't hesitate to reach out.
RIVERSIDE, CA
Richard B|2015 Chevrolet Equinox
Confirmed Service Customer
8/21/2025
Another Tom Bell quality service. Service was completed in half the time quoted. Service writer Brian Benson handled the paper work well. This dealership is a pleasure to visit!
8/22/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
RIALTO, CA
George S|2018 Chevrolet Colorado
Confirmed Service Customer
9/1/2025
Very professional and very knowledgeable
9/2/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
RIVERSIDE, CA
Jami C|2025 Chevrolet Colorado
Confirmed Sales Customer
9/1/2025
Everyone was friendly and easy to deal with. It made the whole ecosystem less stressful
MANUEL CAMPOS
9/2/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BERMUDA DUNES, CA
Susan F|2025 Chevrolet Traverse
Confirmed Service Customer
9/1/2025
My service agent Gerald was amazing. I called last minute the day before with a ton of questions about my cars warranty and service recommendations. He was patient and answered all of my questions. On Friday when I brought my car in, I was greeted and notified that I was there. He quickly appeared talked me though the process. I felt respected, and valued which is huge for a women at an auto dealership service department. I would recommend him and the Tom Bell service center to everyone. I'm falling in love with my Traverse and Chevy dealership.
9/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CALIMESA, CA
Yulonda S|2021 Chevrolet Trailblazer
Confirmed Service Customer
9/2/2025
Damon was Fast professional and friendly.
9/3/2025
Thank you for recognizing Damon’s efforts—he’ll be thrilled to hear your praise! Please don’t hesitate to reach out if there’s anything more we can do for you, and we look forward to seeing you again soon.
REDLANDS, CA
Linda L|2016 Chevrolet Malibu
Confirmed Service Customer
9/10/2025
they got the job done
9/11/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
YUCAIPA, CA
Leonard S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/25/2025
Dan my service writer is just amazing, he goes above and beyond to make sure everything is perfect when I drop off and pick up my Trail Boss.
8/27/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LAKE ARROWHEAD, CA
Cedrick W|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/1/2025
The process was smooth with no hassle. Everything i requested was done.
RICARDO VILLASENOR
9/2/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
HIGHLAND, CA
Sergio C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/1/2025
Vert god
9/2/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HIGHLAND, CA
Jeffery C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/11/2025
I have already sent an email of the services I received in a nut shell the parts were in good shape and the eng. detail very good. However how the services was handled semi satisfactory and for a warranty work I spent a bit of money that could have been avoided. The personnel were kind and professional. I received my truck was abnormally dirty on the exterior, I left a rather clean truck. The rest of my comments on the previous email I sent a couple of days ago should have been received and more detailed on my concerns, you will have the full picture. Respectfully, Jeff S. Charbonneau
9/12/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HESPERIA, CA
Sade M|2022 Chevrolet Trax
Confirmed Service Customer
9/11/2025
Dan is so helpful , caring & patient
9/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SAN BERNARDINO, CA
John M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/14/2025
Very professional staff
9/15/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
REDLANDS, CA
Kelly F|2017 Chevrolet Volt
Confirmed Service Customer
9/15/2025
On going issues starting Aug 4 and STILL not resolved to this day. Brought my 2017 Chevy Volt into the service dept because my engine light was on. Was told a week later that they could not find anything wrong with my car and disconnected the battery to reset the system. Paid a service bill of $835.76. Which $230 was to diagnosed and they found nothing then they did transmission fluid exchange which cost $401.97. Engine light went back on so I brought the car back on on Aug 18, 2025. Service dept once again said they could not figure out what was wrong. Finally called on Aug 29, 11 days later, to tell me I need a new transmission and it will cost $14,000. I said no I will not pay that. Henry told me he could ask if the factory and see if they would help pay for a portion of the cost of the transmission. He called and said they would pay $6,000. I still said no. I then asked for my $400 back since I just paid to have the transmission serviced and now they are saying I need a new one. Then he called on Sept 5 and said the district manager was in their dealership and they brought up my car and "she" (not sure who she is) said to submit this issue to the district and they may be able to fix for $1,000 but I would not be able to get my $400 refunded. Now I am suspicious of this whole situation. How on earth do you go from $14,000 to $1,000 for a transmission. I said yes and Henry said he would let me know. I have texted and called Henry on Sept 9, 11, 12 and just today to find out. I do not have a car and am desperate to know if they will fix for $1,000 or if I need to get a new car. Now I don't think I will EVER even buy another Chevy vehicle again after all these issues. I'm so frustrated and upset.
9/18/2025
Our team has acknowledged this review.
HIGHLAND, CA
Brian R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/11/2025
My service writer was great and was very professional and attentive. The one thing I recognized was the lack of attentiveness of the service writers who were not assigned to my order or other customers. Many of them would not make eye contact and did not attempt to even greet the customers they were not helping.
9/12/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GRAND TERRACE, CA
Joseph R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/11/2025
Dan was good help and stayed on top of my truck getting finished which I appreciate very much and is good with communication.
9/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
REDLANDS, CA
John V|2024 Chevrolet Trax
Confirmed Service Customer
9/12/2025
They were courteous, professional and the service was timely.
9/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Tom Bell Chevrolet
COLTON, CA
Sam M|2020 GMC 1500 Sierra
Confirmed Service Customer
9/13/2025
Was treated very professionally and straight forward by Dan.I had to leave my car at the dealership and needed the shuttle home and enjoyed the conversation of the shuttle driver , I do not recall his name. When my vehicle was completed I was contacted by Dan who arranged a Lyft back to the dealership and it arrived within 10 minutes. Very satisfied with the experience.
9/14/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Tom Bell Chevrolet and we hope to see you again soon!
YUCAIPA, CA
Rosa G|2018 Chevrolet Equinox
Confirmed Service Customer
9/14/2025
Not good experience the wait with appointment 3 hrs
9/15/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
REDLANDS, CA
Jeanie J|2018 Chevrolet Impala
Confirmed Service Customer
9/16/2025
Absolutely horrible.
9/17/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SAN BERNARDINO, CA
Renae T|2015 Chevrolet Tahoe
Confirmed Service Customer
9/16/2025
My advisor took the time to explain everything to me. He also promised to have my vehicle ready before I had to go to work that afternoon. He kept his word and kept me informed through the whole experience. There's nothing better than good communication.
9/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MORENO VALLEY, CA
Karen H|2024 Chevrolet Blazer
Confirmed Service Customer
9/17/2025
I really appreciated my service consultant Dan. He was very personable and helpful. And my seat settings weren’t changed!
9/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
REDLANDS, CA
Natasha V|2026 Chevrolet Equinox
Confirmed Sales Customer
9/17/2025
Very professional
JUSTIN GUTHRIE
9/18/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HIGHLAND, CA
Adriana R|2026 Chevrolet Traverse
Confirmed Sales Customer
9/17/2025
The best experience I’ve, had thus far. Very happy with the sales person, whom was amazing, kind and very friendly, not to mention his professionalism in sales
PETER HERNANDEZ
9/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
REDLANDS, CA
Abel R|2018 GMC Yukon
Confirmed Service Customer
9/17/2025
my service rep was amazing, His name is Dan
9/18/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
LOMA LINDA, CA
Brian A|2022 Chevrolet Corvette
Confirmed Service Customer
9/17/2025
I went to get a diagnostic primarily and an oil change , but my very unpleasant surprise was that they took it out to test drive it trying to reset engine light, you don’t fix a engine light by driving specially if I mentioned it had a cam position code, I’m a Mercedes tech myself and that’s not how you fix a code, I honestly hated the fact that my car was driven for no reason, it makes me question the service department professionalism,I love my car and that wasn’t just a good experience, sorry for the honesty
9/18/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RIALTO, CA
Stephen T|2024 Chevrolet Traverse
Confirmed Service Customer
9/18/2025
Provided professional services and assistance
9/19/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
REDLANDS, CA
Glenn W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/19/2025
DEF was not topped off. I also think to retain customers, running the veh. through the car wash would be a nice touch.
9/20/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MORENO VALLEY, CA
Yvonne R|2024 Chevrolet Malibu
Confirmed Service Customer
9/17/2025
Fast and friendly service. Advisor(Gerald Garcia) answered all my questions and kept me informed of vehicle status.
9/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
REDLANDS, CA
Alejandro M|2024 Chevrolet Trax
Confirmed Service Customer
9/17/2025
Tom bell services don't take pride in there vehicles warranty
9/18/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SAN BERNARDINO, CA
Molly R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/20/2025
Nico and Brandon both worked really hard with our family to get our daughter into the car she wanted. We will recommend Tom Bell Chevrolet to our friends.
NICODEMUS BRITO
9/21/2025
It’s wonderful to know Nico and Brandon worked so hard to get your daughter into the car she wanted. That kind of dedication is what makes moments memorable, and we’re grateful for your recommendation. Wishing you a fantastic day!
CORONA, CA
Warren P|2016 Chevrolet Malibu Limited
Confirmed Service Customer
9/23/2025
It was very good and I was very in formed in very thing
9/24/2025
We’re glad you felt well-informed throughout your visit! Keeping you updated on every detail is important to us, and we’ll continue making sure every experience is clear and reassuring.
REDLANDS, CA
Karen C|2023 Chevrolet Traverse
Confirmed Service Customer
9/23/2025
Again, excellent professional and courteous service
9/24/2025
Thank you for highlighting our professional and courteous service! Consistently delivering that level of care is what we aim for, and we’ll be ready to provide the same excellence on your next visit.
FONTANA, CA
Anjelica M|2021 Chevrolet Trax
Confirmed Service Customer
9/23/2025
Good
9/24/2025
We’re glad you had a good experience! Simple, smooth service like this is what we aim to provide every time, and we’ll continue keeping your visits hassle-free.
SAN BERNARDINO, CA
Lawrence W|2026 Chevrolet Corvette
Confirmed Sales Customer
9/24/2025
I have probably purchased over 20 new cars from dealerships in my lifetime and this was by far the easiest and most pleasant experience. The 2026 Corvette that was advertised was actually on the showroom floor. There was no sales pressure or the usual back and forth with “the sales manager.” Tom Bell guys were easy to do business with, gave a very fair price, and I am very happy with the purchase. I highly recommend them for your next Chevy purchase.
JORGE BLANCO
9/25/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
LADERA RANCH, CA
Iris M|2022 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
Ramón gave an excellent customer service. Thanks
9/20/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SAN BERNARDINO, CA
Eric B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/20/2025
Henry Bonilla is one of the best service advisors I’ve ever met. Extremely Profesional, extremely helpful, and extremely knowledgeable. I highly recommend him to be promoted. -Erik
9/21/2025
Henry will be thrilled to hear your praise—his professionalism, knowledge, and helpfulness make a real difference. Your recommendation for his promotion will mean a lot to him. We look forward to welcoming you again on your next visit!
CRESTLINE, CA
Peggy M|2014 Chevrolet 3500 Express Cutaway
Confirmed Service Customer
9/21/2025
service time was not long at all this time all staff that helped me did a great job
9/22/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
RIVERSIDE, CA
Martin L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/23/2025
I was there the week before for 4 hours and they never touched my truck. I was hesitant to return but did. I had a complete different experience .Every staff member were going above and beyond. The service person from the week before never said a word to me or even looked at me.
9/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CALIMESA, CA
Rod T|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
9/23/2025
We were very satisfied
9/24/2025
We’re glad to know you left feeling very satisfied! Your experience matters deeply to us, and we’ll be ready to deliver that same sense of confidence and care whenever you return.
SAN BERNARDINO, CA
Geovany S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/24/2025
It was good and prompt. Mindful that I was waiting for thr truck
9/25/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
YUCAIPA, CA
John M|2016 Chevrolet Malibu
Confirmed Service Customer
9/25/2025
Attentive staff were professional and courteous.
9/26/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
REDLANDS, CA
Kevin E|2023 Chevrolet Traverse
Confirmed Service Customer
9/26/2025
Gerald was my service person. He was pleasant, efficient, and really an excellent ambasador for Tom Bell. Sometimes when I come in, the service person seems distracted and it takes a long time to get the car checked in. Not so with Gerald. Very knowledgable, answered my questions, kept the process moving along, and I was in and out, on my way to work, with a great experience.
9/27/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
YUCIPA, CA
Patricia J|2024 Chevrolet Trax
Confirmed Service Customer
9/25/2025
The day I went it was very slow so I did not have to wait for a service.
9/26/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
REDLANDS, CA
Travis B|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/25/2025
The service tech that checked me in was knowledgeable and helpful. How ever my truck was covered in grease hand prints. It was disgusting.
9/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
VICTORVILLE, CA
Francisco R|2023 Chevrolet Suburban 1500
Confirmed Service Customer
9/26/2025
My wife experienced a very dangerous situation with the vehicle just turning off on her and the only answer i got was that it was a bad battery. A battery which I got charged double the price of what a battery costs. The vehicle should not have just turned off out of nowhere in a middle of a drive. Luckily she came to a stoplight when it happened, if it would have happened on the freeway in the middle of the night it could have been a deadly situation.
9/30/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SAN BERNARDINO, CA
Charles R|2024 Chevrolet Suburban
Confirmed Service Customer
9/29/2025
The process went smoothly and we were out the door in good time.
9/30/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MORONGO VALLEY, CA
Laurie J|2019 Chevrolet Equinox
Confirmed Service Customer
9/29/2025
Peter Hernandez IV excellent salesman. Made feel comfortable to make my decision on my purchase.
9/30/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HIGHLAND, CA
Mustafa K|2019 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
Mr Burris (service dept) is very professional, courteous and always explains what service is recommended and how long it will take.
10/9/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Tom Bell Chevrolet
YUCAIPA, CA
Carl J|2017 Chevrolet Colorado
Confirmed Service Customer
10/8/2025
Again the professionalism and customer service of entire section especially Mr. Burress is commendable to the Tom Bell dealership.
10/9/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
HIGHLAND, CA
Lorenz T|2026 Chevrolet Equinox
Confirmed Sales Customer
9/27/2025
Completely Satisfied
RICARDO VILLASENOR
9/28/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
REDLANDS, CA
Gabriel F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/29/2025
Pete Hernandez IV and Brandon Horton are the guys that helped us out.Really great customer service.
PETER HERNANDEZ
9/30/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
HEMET, CA
Christine T|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/8/2025
I had a great experience. The service advisor was great. He got my truck done faster than he anticipated.
10/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MORENO VALLEY, CA
Delbert K|2021 Chevrolet Blazer
Confirmed Service Customer
10/10/2025
At the end of the day iam glad we were under the Car Bravo program our Blazer was fixed under warranty thanks to the tech (Ryan) who found a different problem and got it repaired props to the service rep. Henry who keep us in the loop. Being a former GM employee I understand that stuff happens but the people at Tom Bell took care of it
10/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SAN BERNARDINO, CA
George S|2018 GMC Terrain
Confirmed Service Customer
10/10/2025
Very professional and knowledgeable
10/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RIVERSIDE, CA
Richard F|2025 Chevrolet Suburban
Confirmed Service Customer
10/11/2025
It was good
10/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PERRIS, CA
Robert C|2025 Chevrolet Corvette
Confirmed Sales Customer
10/14/2025
Nico, my salesman, was fanatic! It was a really nice buying experience.
NICODEMUS BRITO
10/15/2025
Nico will be over the moon to read your review! Hearing that your buying experience was not only smooth but truly enjoyable is exactly what we strive for—because great cars deserve great memories behind them.
LAKE ARROWHEAD, CA
Maria R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/15/2025
My experience at the dealership is I’m satisfied with the work the technicians do. Dan who works in the service dept. He is a great person that always try to complete every work that’s needs to be done. I’m always looking for him when doing appointments.
10/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Tom Bell Chevrolet and we hope to see you again.
REDLANDS, CA
Steve R|2013 Chevrolet Malibu
Confirmed Service Customer
10/16/2025
Our service advisor Dan Burres was great with us. We was always in contact and letting us know where our car was at in the service process.
10/17/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BEAUMONT, CA
Tom N|2016 Chevrolet Colorado
Confirmed Service Customer
10/17/2025
Bryan was an excellent service representative, very helpful, communicated well and a pleasure to work with!!! I appreciate everything he did. Great job!
10/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HIGHLAND, CA
Janet P|2012 Chevrolet Tahoe
Confirmed Service Customer
10/17/2025
I will be contacting Jim Devour, the GM.
10/21/2025
Our team has acknowledged this review.
YUCAIPA, CA
Jason A|2026 Chevrolet Colorado
Confirmed Service Customer
10/17/2025
I will definitely recommend Tom Bell did a good job on my truck and Gerald Garcia kept me informed through the whole process
10/18/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
SAN BERNARDINO, CA
Brent S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/20/2025
As you drive in and check there is a very nice lady that greets you and calls your service advisor. Dan Burrus came out and greeted me and went over the service that was needed for my 2024 Chevy 2500. The waiting area is nice and very clean. Everyone that works at the dealership is friendly and always asks if they can help you when you’re walking around. Dan was great keeping me updated with the status of my truck. When the service was completed Dan went over everything in detail. Dan is a great service advisor at Tom Bell and is a true professional. Overall great experience at Tom Bell Chevrolet!
10/21/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
BEAUMONT, CA
George S|2018 GMC Terrain
Confirmed Service Customer
10/20/2025
Very knowledgeable and professional
10/21/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
RIVERSIDE, CA
Leopoldo D|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/20/2025
took my truck for oil change and it did not too long, fast and easy.
10/21/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
RIALTO, CA
Elizabeth R|2020 Chevrolet Traverse
Confirmed Service Customer
10/9/2025
Brian Benson demonstrated excellent support and responsiveness in addressing our needs.
10/10/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
REDLANDS, CA
Alejandro M|2024 Chevrolet Trax
Confirmed Service Customer
10/13/2025
Every time I take my car for service, they don't wash it like traditionally
10/14/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SAN BERNARDINO, CA
Jerry F|2026 Chevrolet Traverse
Confirmed Sales Customer
10/14/2025
Jorge is the best..very professional and full of knowledgeable about the vehicle and car buying experience
JORGE BLANCO
10/15/2025
Jorge will be thrilled to read your feedback! His professionalism and deep knowledge make the car-buying experience feel effortless, and we’re so glad his care and expertise turned your visit into something special.
BEAUMONT, CA
Frank S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/14/2025
I am greatful for the expert craftsmanship wirk on my vehicle, also the managerial team made my experience very comfortable.
10/15/2025
We’re so glad you appreciated the expert craftsmanship on your vehicle! Knowing the managerial team helped make your experience comfortable means a lot, and we’ll keep working to make every visit feel just as seamless and satisfying.
REDLANDS, CA
Ralph Z|2025 Chevrolet Equinox EV
Confirmed Service Customer
10/16/2025
Fast and friendly customer service. Great communication channels keep you posted on progress.
10/17/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
ALTA LOMA, CA
Todd J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/17/2025
My salesman Peter was awesome, he knew exactly what I was looking for
PETER HERNANDEZ
10/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BEAUMONT, CA
Peter G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/17/2025
Pete Hernandez did a very good job in meeting my expectations and representing the dealership professionally.. I would buy from Pete again..
PETER HERNANDEZ
10/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
YUCAIPA, CA
Mandi D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/20/2025
Tom Bell Chevrolet and my Service Advisor, Dan, were absolutely outstanding! I can’t say enough positive things about my experience. The customer service was exceptional, the lounge was spotless, and they even offer fresh coffee. Dan was extremely knowledgeable and took the time to explain every detail of my service, including what would be needed in the near future. Highly recommend!
10/21/2025
Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
SAN BERNARDINO, CA
Marcia W|2018 Chevrolet Cruze
Confirmed Service Customer
10/22/2025
Very good
10/23/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BEAUMONT, CA
Vanessa C|2024 Chevrolet Tahoe
Confirmed Service Customer
10/23/2025
Brian was wonderful to work with. The rental car experience with Herrz made the overall experience really tough.
10/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
REDLANDS, CA
Dennis P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/23/2025
Always 5 star service Only dealership I feel comfortable going to
10/25/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
MORENO VALLEY, CA
Ricardo V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/24/2025
Excelente
RICARDO VILLASENOR
10/26/2025
¡Tus excelentes comentarios nos alegraron el día! ¡Agradecemos que compartas tu experiencia! Si necesitas algo en el futuro, no dudes en hacérnoslo saber. ¡Cuídate!
POMONA, CA
John M|2016 Chevrolet Malibu
Confirmed Service Customer
10/24/2025
Professionalism and curiosity.
10/26/2025
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!
REDLANDS, CA
Michael M|2018 Chevrolet Cruze
Confirmed Service Customer
10/26/2025
Your service department is great.
10/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CALIMESA, CA
Ismael F|2023 Chevrolet Corvette
Confirmed Service Customer
10/26/2025
Compared to other Chevrolet dealerships we've been to, we always receive a five star treatment at Tom Bell Chevrolet. Our regular service advisor is Mr. Damon Chero and he is always cordial, professional and ensures that our vehicle receives any and all recommended services. He doesn't try to upsell; however, he does make sure our vehicles are ready and safe to get back on the road. Tom Bell Chevrolet is fortunate to have him on their staff.
10/27/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
ETIWANDA, CA
Lucia P|2024 Chevrolet Colorado
Confirmed Service Customer
10/27/2025
TomBell has been great especially your service member Dan Burrus. He’s very knowledgeable and helpful when I’ve called with a question or concern on my 2024 Chevy Colorado. Thank you Dan!!
10/29/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SAN BERNARDINO, CA
Ronald G|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/28/2025
Dan is always so nice and friendly and really takes care of the customers.
10/29/2025
Dan will be thrilled to hear your kind words — he takes real pride in making every guest feel cared for. It’s always a joy seeing customers leave with a smile, and we can’t wait to welcome you again soon!
REDLANDS, CA
Fernando G|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
10/29/2025
Everyone was great. No pressure environment.
PETER HERNANDEZ
10/30/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Tom Bell Chevrolet and we hope to see you again soon!
RANCHO SANTA FE, CA
Yarick W|2024 GMC Sierra 1500
Confirmed Service Customer
10/30/2025
I was able to get a quick appointment and the service is always awesome
11/1/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BEAUMONT, CA
Susan R|2016 Buick Encore
Confirmed Service Customer
10/30/2025
Everyone is always nice and efficient. I really appreciate Dan Burris' kind help.
11/1/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
YUCAIPA, CA
Chelsea P|2019 Chevrolet Blazer
Confirmed Service Customer
10/30/2025
Damon at Chevy is such a great service person never disappoints me. Someone I can trust with my vehicle with great customer service
11/1/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
RIALTO, CA
Dana N|2021 Chevrolet Tahoe
Confirmed Service Customer
10/30/2025
The dealership is always organized and prepared for their customers to arrive. Everyone is pleasant from start to finish. Always a great experience.
11/1/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
HIGHLAND, CA
Frank G|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/30/2025
We like having Dan take care of us and my truck needs, Dan probably the main reason I take my truck there to Tom Bell Has a lot of knowledge and the shuttle service , Paul is extremely great person and good driver
11/1/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
GRAND TERRACE, CA
Phillip M|2024 Chevrolet Trax
Confirmed Service Customer
10/30/2025
The service team was very accommodating, I only had the vehicle for two days. They were able to get me in and out in record time.
11/1/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
RIVERSIDE, CA
Kevin L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/22/2025
Each team member said good morning and had great attitude! When I picked up my truck the gentleman took me to my just said he just wanted to make sure that all the plastic was out and asked me how I like my truck and we had short conversations about the truck and camping trailers and running boards for my truck. Awesome customer service!!
10/23/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
REDLANDS, CA
Sharon M|2020 Chevrolet Equinox
Confirmed Service Customer
10/25/2025
Great service
10/26/2025
Thank you for your kind words about our great service! It’s always our goal to make every visit simple, friendly, and dependable. We’ll be here to keep delivering that same smooth experience each time you come by!
HIGHLAND, CA
Jesus A|2016 Chevrolet Camaro
Confirmed Service Customer
10/28/2025
Great experience!
10/29/2025
We’re thrilled you had a great experience! Our team loves creating positive, stress-free visits, and we look forward to welcoming you back again soon.
HIGHLAND, CA
Gurvir S|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/28/2025
Damon was great and took care of me/my vehicle! Got me checked in quickly and had my vehicle back to me in a reasonable timeframe. I’d highly recommend him to my friends and family as a requested service advisor in the future.
10/29/2025
Damon will be thrilled to hear your kind words! We love making check-ins quick and efficient while taking great care of your vehicle — we look forward to keeping your friends and family just as well taken care of.
YUCAIPA, CA
Marcel W|2020 Chevrolet Traverse
Confirmed Service Customer
10/29/2025
Gerald was awesome!
10/30/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
BLOOMINGTON, CA
Michael C|2017 Chevrolet Colorado
Confirmed Service Customer
10/29/2025
fast and easy
10/30/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HIGHLAND, CA
Byron S|2015 Chevrolet Malibu
Confirmed Service Customer
10/29/2025
Your Alex and time it takes to talk to someone sometimes is very annoying
10/30/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
LOMA LINDA, CA
Heather A|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/31/2025
Helped us get the vehicle me and my husband wanted even though we wanted very different things.
PETER HERNANDEZ
11/1/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Tom Bell Chevrolet and we hope to see you again soon!
MORENO VALLEY, CA
Erin G|2021 GMC 1500 Sierra
Confirmed Service Customer
10/31/2025
I had my vehicle in 2 days in a row, 1st day for oil change and a few other things. 2day for tires. Both days after I picked up my vehicle there were an additional 30 miles on my vehicle. Since it was at the dealership being serviced and there was no reason to test drive I find it very concerning that 60 miles was put on my vehicle in two days of service while at the service department.
11/1/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CRESTLINE, CA
John R|2021 Chevrolet Suburban
Confirmed Service Customer
11/1/2025
Excellent Service, great communication and the work was done as promised. Thanks Dan and the team @ Tom Bell Chevy.
11/2/2025
Thank you so much for the wonderful feedback! We’re thrilled that Dan and the team delivered excellent service with clear communication and timely results. Keeping our promises is what drives us, and it’s always rewarding to know we’ve earned your confidence. We’ll be ready to deliver that same dependable care the next time you stop by!
YUCAIPA, CA
Gabriel H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/3/2025
Service department was great, they had my Truck in & out in a timely manner.
11/4/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
YUCAIPA, CA
Paul N|2019 Chevrolet Volt
Confirmed Service Customer
11/3/2025
I brought the car in for an issue with the charging at other stations then my home. They brushed me off and told me that it’s the new chargers, but in fact it wasn’t so I’m still left with the same problem. They did find aI brought the car in for an issue with the charging at other stations then my home. They brushed me off and told me that it’s the new chargers, but in fact it wasn’t so I’m still left with the same problem. They did find a warranty problem and Henry went out of his way to get me a car that’s why you get a three. It took a long time to get my car back back and I’m still stuck with the same problem although the warranty problem was was addressed.
11/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
REDLANDS, CA
Sabrina S|2026 Chevrolet Traverse
Confirmed Sales Customer
11/3/2025
I had a fantastic experience at Tom Bell Chevy! They made the car buying process enjoyable and hassle-free. Moroun and Mario were incredibly helpful and made me feel comfortable throughout the entire process. Their low-pressure approach and genuine assistance made all the difference. I highly recommend this team and plan to come back to Tom Bell for my future vehicle purchases.
MOROUN DEEK
11/4/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
YUCAIPA, CA
Pedro P|2024 Chevrolet Traverse
Confirmed Service Customer
11/5/2025
Communication is horrible.
11/6/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
GRAND TERRACE, CA
Tony M|2025 Chevrolet Trax
Confirmed Service Customer
11/5/2025
Awesome best service. Great customer service. Very happy.
11/6/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
RIVERSIDE, CA
Anthony M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Great experience with service representatives Dan. Got what needed to be done and on my way. Thank you
11/6/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
COLTON, CA
Patrick S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/7/2025
My Wife and I have been with Tom Bell since 2007 and have never gone anywhere else. We stay with Tom Bell because of the EXCELLENT Service in ALL areas.
11/8/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HIGHLAND, CA
Jesse G|2025 Chevrolet Colorado
Confirmed Sales Customer
11/8/2025
My experience was great, Miguel my seller was outstanding in his professionalism and courtesy. James and Miguel were both very nice and worked what I feel was above and beyond to get us a deal we were comfortable with. I would highly recommend Tom bell to all my friends and family.
MIGUEL HERMOSILLO
11/9/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
CRESTLINE, CA
Paul Z|2024 Chevrolet Trax
Confirmed Service Customer
11/10/2025
we have purchased 4 cars and a truck from Tom Bell need we say more !
11/11/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Tom Bell Chevrolet and we hope to see you again soon!
RIALTO, CA
Rodney M|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/12/2025
It was good!
PETER HERNANDEZ
11/13/2025
We’re glad your visit was good! Simple, smooth experiences are exactly what we aim to provide, and we look forward to making your next visit even better.
REDLANDS, CA
Robert R|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/12/2025
This was the best experience I have had at a dealership in a long time. From my salesman Peter Hernandez to the sales manager and finance, they were friendly, knowledgeable, and fast. Things went so smooth and I was in and out in no time at all.
PETER HERNANDEZ
11/13/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BANNING, CA
Ray H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/2/2025
communication was excellent, everyone was very responsive to my questions, very clear on what they did
11/3/2025
We’re so glad our communication stood out to you — clear updates and responsiveness are key to building confidence with our guests. Thank you for recognizing the effort! We’ll be ready with the same attentiveness whenever you need us again.
CEDAR HILLS, UT
Charles S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/4/2025
Great time
STEVAN WILKINSON
11/5/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
REDLANDS, CA
Gilbert G|2024 Chevrolet Silverado EV
Confirmed Service Customer
11/4/2025
Great service. Thank you
11/5/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
YUCAIPA, CA
Jimmy G|2024 Chevrolet Colorado
Confirmed Service Customer
11/7/2025
Very little wait time at dealership
11/8/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HIGHLAND, CA
Jessie C|2024 Chevrolet Traverse
Confirmed Service Customer
11/7/2025
Gerald was very helpful and efficient.
11/8/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HIGHLAND, CA
Rebecca W|2025 Chevrolet Trax
Confirmed Sales Customer
11/11/2025
I asked to look at new Chevy Trax. Justin showed us a line of them. I chose the one I was most interested in. Justin was full of info regarding the car and warranty. I test drove the car. Nice car! We went and began the process of buying. We were able to find a car, test drive and buy within an hour. Paperwork takes a little longer. People were nice and friendly at the dealership. I rang that bell as a happy new customer and drove off in my new car. Justin called several days later to see if I had any questions regarding the car. Pretty happy with the overall experience. I will buy again when needed.
JUSTIN GUTHRIE
11/11/2025
We’re glad to hear Justin helped make your Chevrolet Trax experience such a smooth and enjoyable one! From exploring the lineup to ringing that celebratory bell, it sounds like every moment hit the right note. We love that you drove off happy and that Justin followed up to make sure everything was perfect. Here’s to many wonderful miles ahead in your new Chevrolet Trax—may every drive remind you why you chose us!
REDLANDS, CA
Tom S|2017 Chevrolet 3500HD Silverado
Confirmed Service Customer
11/13/2025
Excellent customer service - diagnosed concern and resolved in a timely manner.
11/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
YUCAIPA, CA
Betty M|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/13/2025
Great service and didn’t have to wait long very convenient
11/14/2025
Hi, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
REDLANDS, CA
Lisa M|2026 Chevrolet Suburban
Confirmed Sales Customer
11/13/2025
We recently purchased our new 2026 Z71 Suburban, and the entire experience was absolutely outstanding from start to finish. Nico, our salesman, went above and beyond to make sure we found exactly what we were looking for. He was patient, genuine, knowledgeable, and made the whole process feel easy and stress-free. It’s rare to meet someone who truly listens, but Nico did—and it made all the difference. When it came time to finalize everything, Leo in finance was incredibly helpful. He walked us through each step clearly, answered all of our questions, and made the paperwork side of things feel simple and transparent. His friendly approach and professionalism really stood out. At the end of our visit, Juergen, the sales manager, stepped in to make sure every detail was taken care of. His professionalism, transparency, and commitment to customer satisfaction gave us total confidence in our purchase. He made sure we were comfortable, informed, and happy before we drove off the lot. Thanks to Nico, Leo, and Juergen, we left feeling not only excited about our new Suburban, but incredibly appreciated as customers. If you’re considering buying a vehicle, this team is the one you want in your corner. Highly recommend!
NICODEMUS BRITO
11/14/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Lisa! Thank you again for taking the time to let the world know about your positive experience. Best wishes, Tom Bell Chevrolet
RIVERSIDE, CA
Leonard S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/14/2025
The Service Manager Dan Is Amazing He Is The Best Thank You!!!
11/15/2025
Thank you for sharing! Dan will be thrilled to hear your praise—he truly appreciates your kind words.
LAKE ARROWHEAD, CA
David R|2026 Chevrolet Silverado EV
Confirmed Sales Customer
11/14/2025
It was a very positive experience working with Justin and James. There was no hidden fees or add ons as i requested due to encountering these tactics at other dealers. It was straightforward and they gave me a tremendous deal. I drove 2 hours to make this purchase and will do it again when im ready to buy that Corvette i saw in the showroom. They really treated us well and the process was seamless. Many dealerships should take notes from these guys!
JUSTIN GUTHRIE
11/15/2025
What an outstanding review! Justin and James will be thrilled your experience was seamless and straightforward—can’t wait to welcome you back for that Chevrolet Corvette.
LOS ANGELES, CA
Ismael F|2024 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
Our recent service experience at Tom Bell Chevrolet was excellent. Mr. Damon Chero always treats us like family by keeping us informed of the status of our vehicle and ensures all necessary maintenance is performed in a timely manner. Mr. Chero has set the standard for how a Service Advisor should treat their customers; like family.
11/15/2025
What a glowing review! Damon will be delighted to hear your praise—treating customers like family is always our goal, and we’re glad it made a difference.
ETIWANDA, CA
Michael D|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/14/2025
Ken and everyone at Tom Bell collision were great. My brand-new truck with 1000 miles on it was rear ended at a stoplight. My new truck looks like it never happened. Thank You Mike
11/15/2025
What a fantastic review! Ken, Mike, and the Tom Bell Chevrolet team will be delighted your truck looks perfect after the repair.
REDLANDS, CA
Jose R|2023 GMC Acadia
Confirmed Service Customer
11/14/2025
Great customer service
11/15/2025
We appreciate your kind words! It’s great to hear you received excellent customer service—looking forward to your next visit.
COLTON, CA
Angel F|2025 Chevrolet Colorado
Confirmed Sales Customer
11/15/2025
Exce
CHRISTOPHER JIMENEZ
11/16/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HIGHLAND, CA
Toya G|2017 Buick Encore
Confirmed Service Customer
11/20/2025
Dan displayed awesome energy and professionalism throughout the entire process with my car repairs. He kept me informed and I appreciated his efforts and dedication to his team
11/21/2025
Gibson, Toya, thanks again for taking the time to leave us this information about your recent visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
REDLANDS, CA
Louis G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/20/2025
Would be back just because of David , he was great
DAVID JUDON
11/21/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for leaving us this response!
REDLANDS, CA
Ronald G|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/24/2025
Dan, as ALWAYS gets me in and out of there every time quickly and is always smiling and enjoy talking with him.
11/25/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
REDLANDS, CA
Rachele D|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
11/24/2025
The transaction was quick and seamless. The entire team was professional and made me feel important. Thanks for making the birthday present for my husband one to remember.
NICODEMUS BRITO
11/25/2025
Thank you for your kind feedback. We’re delighted to hear the process was quick and seamless and that our team helped make your husband’s birthday gift a memorable one. We truly appreciate you choosing us and look forward to assisting you again.
RIVERSIDE, CA
Carl G|2017 Chevrolet Suburban
Confirmed Service Customer
11/24/2025
Communication by my advisor was poor. I had to make the calls to get an update rather than being called by the advisor due to my vehicle being worked on for 5 days. I was also told in the beginning that my ac belt needed to be replaced but not necessary at the time since we are in the colder months of the year. When my wife was ready to pay for the initial service she was told the belt needed replacing with immediate urgency or damage would occur to the system. Nothing like being pressured for more service at the time of payment. Not a very positive experience!
11/25/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
REDLANDS, CA
Jonathan A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/16/2025
Great service, quick drop off, fast oil change, was out in a hour.
11/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
YUCAIPA, CA
Deanna P|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/18/2025
Everyone was very nice. They answered all of our questions. They found the perfect car for us, the color we wanted and an all electric car. We bought a 2026 Equinox in red. We love it!
STEVAN WILKINSON
11/19/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
SAN BERNARDINO, CA
Caleb F|2024 Chevrolet Colorado
Confirmed Service Customer
11/21/2025
Walk in for an unknown fluid leak. Service was prompt and completed earlier than time frame that was provided.
11/22/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
COLTON, CA
Michele C|2021 Chevrolet Traverse
Confirmed Service Customer
11/23/2025
Always Welcoming and my car is done when they say it will be, if not before!!!
11/24/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
YUCAIPA, CA
Summer M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/24/2025
Raymond was excellent and they were able to figure out what was causing my air leak in the tire.
11/25/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
BEAUMONT, CA
Rumaldo R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/26/2025
Very good
NICODEMUS BRITO
11/27/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
TWIN PEAKS, CA
Dawn R|2017 Chevrolet Volt
Confirmed Service Customer
11/27/2025
Bryan our service advisor was great. Communicated well and was very helpful with a difficult situation.
11/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
REDLANDS, CA
Bronwyn K|2021 Chevrolet Bolt EV
Confirmed Service Customer
11/27/2025
I didn't have my vehicle serviced there today 11-26-2025(Thanksgiving) as stated.
12/3/2025
Our team has acknowledged this review.
SAN BERNARDINO, CA
Rochelle B|2025 Chevrolet Tahoe
Confirmed Service Customer
11/25/2025
Excellent customer service.
11/26/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CHERRY VALLEY, CA
Denver D|2018 Chevrolet Equinox
Confirmed Service Customer
11/25/2025
They got my two vehicles oil changed and tires rotated in about an hour from my appointment time.
11/26/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HIGHLAND, CA
John H|2024 Chevrolet Colorado
Confirmed Service Customer
11/26/2025
Once you get past your AI answer service which is hard to speak to. When I showed up and was able to interact with the person, Damon was very professional in check in my 2024 Chevy Colorado. All the other workers were also very professional. I will definitely be coming back.
11/27/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
REDLANDS, CA
Steven C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/27/2025
Everyone was very polite and friendly
NICODEMUS BRITO
11/28/2025
Hi, thank you for taking the time to leave a review for us at Tom Bell Chevrolet! We're looking forward to your next visit!
YUCAIPA, CA
Marcia W|2018 Chevrolet Cruze
Confirmed Service Customer
11/27/2025
Very good
11/28/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BEAUMONT, CA
Alejandro A|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/1/2025
3 hour wait for oil change is kind of wild
12/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAN BERNARDINO, CA
Leticia G|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/2/2025
Great Experience!
MOROUN DEEK
12/3/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CALIMESA, CA
Janice G|2026 Chevrolet Equinox
Confirmed Sales Customer
12/2/2025
We had a very good experience. Everything was explained in detail and customer service was great. Miguel did an excellent job and was so patient with teaching us all the features on out new car! Will be back to purchase another car soon.
MIGUEL HERMOSILLO
12/3/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
MORENO VALLEY, CA
Michael S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/3/2025
Service advisor Bryan Bozovch was very nice and polite. Kept me updated on service but every time I try to use a coupon that is sent to me by mail. My vehicle never seems to qualify for discounts very disappointed with the service manager to not honor, coupons sent to me by GM
12/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
REDLANDS, CA
Christine S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/4/2025
Fast and informative, helpful, honest. But sorry, I am unhappy that we do not get the complementary car washing at least where I took. My car did not have the complementary car washing anymore..
12/5/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
REDLANDS, CA
John V|2023 Chevrolet Colorado
Confirmed Service Customer
12/4/2025
Dan did an excellent job of organizing and keeping me informed of what’s going on
12/5/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
CRESTLINE, CA
Alan H|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/4/2025
Service advisor Dan Burrus helped me get my Silverado serviced and for a reasonable price.
12/16/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
CALIMESA, CA
Marcia W|2018 Chevrolet Cruze
Confirmed Service Customer
12/8/2025
Good
12/9/2025
Thank you! We’re glad your visit was good.
BEAUMONT, CA
Peter H|2021 Chevrolet Camaro
Confirmed Service Customer
12/10/2025
Service was amazing. Fast turnaround and all my questions were answered. Issues were resolved.
12/11/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Tom Bell Chevrolet and we hope to see you again soon!
UPLAND, CA
Edward R|2026 Chevrolet Suburban
Confirmed Sales Customer
12/11/2025
Traded in our cars and Peter got the job done! The staff was great and accommodating
PETER HERNANDEZ
12/12/2025
Your review is uplifting, and it’s great to hear Peter and the staff made your trade-in process seamless and accommodating. Thank you for taking the time to share such a positive experience.
LA QUINTA, CA
Joselizbeth L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/12/2025
Dave is a great CSR. Always very helpful and very detailed about informing us about our vehicle.
12/13/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SAN BERNARDINO, CA
David C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/3/2025
Well, I wasn't able to make a schedule appointment for my oil change, but Dan was able to help me out when I got there. He was super friendly welcomed me. It was my first time there and for not having an appointment. I think it went by pretty smooth.
12/4/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
RUNNING SPRINGS, CA
Isaias G|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/4/2025
Great customer service
12/5/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
MENTONE, CA
Richard G|2018 Chevrolet Traverse
Confirmed Service Customer
12/5/2025
Service advisor was great friendly and kept us informed when I went back to pick up my car he stayed with me walked me to the car to make sure everything was great
12/6/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
SAN BERNARDINO, CA
Stacy I|2025 Chevrolet Trax
Confirmed Service Customer
12/12/2025
Dan has been very helpful and professional
12/13/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
YUCAIPA, CA
Clive S|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/13/2025
Good customer service
12/14/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
SAN BERNARDINO, CA
Steven C|2020 Chevrolet Colorado
Confirmed Service Customer
12/13/2025
My service advisor was very polite and helpful he made sure I was updated on the procedure for my truck and he helped me get it repaired properly and in a reasonable time
12/14/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
PATTON, CA
Elvira Q|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/14/2025
Great service experience! Our appointment time was honored Dan, our service advisor was very helpful, friendly and knowledgeable.
12/15/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HEMET, CA
George S|2018 GMC Terrain
Confirmed Service Customer
12/17/2025
Knowledgeable and professional
12/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RIVERSIDE, CA
Kim B|2019 Chevrolet Impala
Confirmed Service Customer
12/17/2025
Customer service was awesome very eager to get me in and take care of business properly
12/18/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ADELANTO, CA
Victor V|2022 Chevrolet Malibu
Confirmed Service Customer
12/15/2025
I’m glad you were able to help me when I took my car in
12/16/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
MORENO VALLEY, CA
Jack E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/16/2025
very respectful and professional people. Work was done in a timely manor.
12/17/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BEAUMONT, CA
Rachel N|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
We had horrible 2 1/2 months at Diamond Chevrolet of San Bernardino. We finally had our truck transferred to Tom Bell of Redlands & I really wish we took our truck there to begin with. I had an outstanding experience with Henry in the service department. He explained everything clearly, kept me informed on timing and costs, and made sure my vehicle was taken care of properly. We ended up getting our vehicle back 3 weeks after we took it in. His professionalism and customer service are top-notch. Thank you, Henry
12/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BIG BEAR LAKE, CA
Arthur G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/19/2025
The service rep had to wait 3 days for the Service Mechanic to enter what he found was wrong in the computer. Called the service number two times and left a message with the AI person for someone to call me back but it never happened. Had to drive to the dealership service department to get an answer.
SAN BERNARDINO, CA
Lea C|2018 Chevrolet Colorado
Confirmed Service Customer
12/19/2025
Whether I get Annette or Dan or one of the other service writers, I can count on a professional and personable experience as well as top notch service for my vehicle.
12/20/2025
Thank you for this positive and loyal feedback. We’re glad Annette, Dan, and our other service writers consistently provide professional, personable service and top-notch care for your vehicle. We truly appreciate your trust!
REDLANDS, CA
Cynthia L|2021 Chevrolet Traverse
Confirmed Service Customer
12/22/2025
Service Department always has great customer service, and the staff is great to.
12/23/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
REDLANDS, CA
Jaime S|2021 Chevrolet Equinox
Confirmed Service Customer
12/22/2025
Great experience. Damon was very helpful and kind.
12/23/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
CHERRY VALLEY, CA
Kevin S|2018 Chevrolet Tahoe
Confirmed Service Customer
12/22/2025
Damon in the service department was nothing less than excellent!!!
12/23/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
CALIMESA, CA
Richard C|2025 Chevrolet Colorado
Confirmed Sales Customer
12/17/2025
Everyone was courteous and professional
MOROUN DEEK
12/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
REDLANDS, CA
Christopher H|2020 Chevrolet Malibu
Confirmed Service Customer
12/20/2025
Overall experience was very
12/21/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
YUCAIPA, CA
Denver D|2021 Chevrolet Colorado
Confirmed Service Customer
12/20/2025
The service person got in contact with my Fleet agents and got all services approved and I went back and they did all of the work in a timely manner.
12/21/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
HIGHLAND, CA
Chad J|2026 Chevrolet Traverse
Confirmed Sales Customer
12/23/2025
Pete was top notch
PETER HERNANDEZ
12/25/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
TEMECULA, CA
Mark R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
The service was good I got my truck back in a decent time no complaints
12/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAN BERNARDINO, CA
Patrick S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
My wife and I have been with Tom Bell since 2007. They are like family. Henry was above and beyond AWESOME. That's why we don't go anywhere else. From Service to Sales. All the Employees are FANTASTIC.
12/25/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HIGHLAND, CA
Richard H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/26/2025
Maroon and his team did it right and on time I was in and out, what a pleasure it was to deal with TOM BELL after going to 6 other dealers close to me and Maroon and his team beat them all right here in Redlands. THANK YOU TOM BELL OF REDLANDS CA.
MOROUN DEEK
12/27/2025
Thank you for the enthusiastic review. We’re thrilled Maroon and the team at Tom Bell Chevrolet exceeded your expectations and made the process smooth and timely. Your support and recommendation mean a lot!
CHERRY VALLEY, CA
Charles R|2024 Chevrolet Suburban 1500
Confirmed Service Customer
12/29/2025
The best service department!
12/30/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
MORONGO VALLEY, CA
Jeanette T|2025 Chevrolet Trax
Confirmed Sales Customer
12/29/2025
The salesman Pete went above and beyond and Melvin in the finance department was very helpful in all areas of finalizing my purchase.
PETER HERNANDEZ
12/30/2025
Hi, we're so glad that we were able to go above and beyond your expectations! Congratulations on your new vehicle, Jeanette! We sincerely value your business and look forward to your next visit!
PICO RIVERA, CA
Joel C|2026 Chevrolet Traverse
Confirmed Sales Customer
12/23/2025
Our overall experience was great, thanks to Moroun Deek. He helped us from the moment we arrived through the whole process. He was very respectful, professional, and transparent. Made us feel part of the chevrolet family at Tom Bell.
MOROUN DEEK
12/25/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
COLTON, CA
Lucia P|2024 Chevrolet Colorado
Confirmed Service Customer
12/24/2025
Always have had a great experience bringing in my truck to get looked at or serviced.
12/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAN BERNARDINO, CA
Estefany R|2026 Chevrolet Traverse
Confirmed Sales Customer
12/24/2025
Very happy that we were treated very well, answered all of our questions and made us feel comfortable throughout the whole process. Salesman Chris was very professional and very detailed to our questions.
CHRISTOPHER JIMENEZ
12/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
FONTANA, CA
George L|2024 Chevrolet Malibu
Confirmed Service Customer
12/25/2025
Friendly service by service advisor Dan
12/27/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
COLTON, CA
Anthony L|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/31/2025
I was helped right away the service Henry provided was professional and very helpful He kept me updated and informed.I was very pleased with Tombell Chevrolet
1/1/2026
We’re thrilled Henry provided professional and helpful service while keeping you updated! It’s wonderful to hear you were very pleased with Tom Bell Chevrolet.
HIGHLAND, CA
Paul J|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/1/2026
Top-notch service! Thank you.
1/2/2026
Thank you! We’re thrilled to hear you had a top-notch experience. We appreciate your support and look forward to serving you again!
RIVERSIDE, CA
Lorenzo F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/1/2026
Prompt and courteous customer service
1/2/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
SAN BERNARDINO, CA
Hassan F|2026 Chevrolet Equinox EV
Confirmed Sales Customer
1/1/2026
Purchased a new vehicle, there was no inspection done on the vehicle. It has scratches all around the glossy trim and the hood was not opened and inspected. I opened the hood the next day and it would not close. The dealership did not offer any solutions and tried to blame me for it. It's disappointing that sales is only interested in selling the vehicle and would not step up to fix any problems after. I haven't been able to drive the vehicle and have to wait till mid January to take it to service at a local dealer. The local dealer will not make the fixes pertaining to scratches on the glossy trim and defects to interior door panels. I'm using uber to go around and borrowing cars when can to go to work.
NICODEMUS BRITO
1/2/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SAN MARCOS, CA
Jose R|2023 GMC Sierra 1500
Confirmed Service Customer
12/29/2025
Missing valve stem cap on one of my tires after service. Also had trouble with my vehicle after service and received no help at all from service department never going back.
12/30/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
REDLANDS, CA
Robert C|2023 Chevrolet Blazer
Confirmed Service Customer
12/30/2025
Overall good service
12/31/2025
We appreciate your kind and straightforward review. It’s great to know you received solid service, and we look forward to serving you again.
CALIMESA, CA
George O|2026 Chevrolet Traverse
Confirmed Sales Customer
1/2/2026
Easy buying process, friendly staff.
PETER HERNANDEZ
1/3/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HIGHLAND, CA
Moroun D|2026 Chevrolet Equinox
Confirmed Sales Customer
1/2/2026
Dan is the best
1/3/2026
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
YUCAIPA, CA
John L|2021 Chevrolet Blazer
Confirmed Service Customer
1/3/2026
Staff very friendly and helpful. Address any concern and questions
1/4/2026
We’re grateful for your kind and encouraging feedback. It’s great to know our staff addressed your questions and concerns with care and professionalism. Your satisfaction means a lot to us.
RIVERSIDE, CA
Denver D|2021 Chevrolet Colorado
Confirmed Service Customer
1/3/2026
They were able to get a difficult job done in a timely manner even during the holidays and shortened work weeks and on hand workers.
1/4/2026
Thank you for recognizing our team’s hard work. We’re glad the job was completed efficiently, even during a challenging holiday schedule. Your appreciation means a great deal.
HIGHLAND, CA
Susan F|2025 Chevrolet Traverse
Confirmed Service Customer
1/5/2026
Oh my Goodness. I love my service writer Gerald! with every question, he has a solution! He listens, he gives you information and then lets you decide what is best for you. This is my first Chevy and I was worried about changing automotive brands. I went to the same dealership to purchase and service for 30 years. But honestly, the only regret is that I didn't look at a Chevy at Tom Bell Chevy sooner. From the purchase, to the service, I would not change a thing! Thank you Gerald for taking care of my car, and for providing amazing customer service.
1/6/2026
hank you for sharing your experience! We’re thrilled to hear that our team made your first Chevy purchase and service so positive. It’s wonderful to know you felt well-informed, supported, and cared for throughout the process. We truly appreciate your trust and look forward to serving you for many years to come!
CALIMESA, CA
John A|2017 Chevrolet Camaro
Confirmed Service Customer
1/2/2026
Great as always
1/3/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
REDLANDS, CA
Brittany B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/2/2026
Everyone was very nice and helpful
1/3/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
COLTON, CA
Victoria H|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/5/2026
Very quick service and very nice service people!
1/6/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
CALIMESA, CA
Kevin C|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/7/2026
Everything was good, from initial phone call to getting the car back, everyone was polite and professional, thanks
1/8/2026
We appreciate you sharing this positive experience. It’s great to hear everything went well from the first call to vehicle pickup, with polite and professional care throughout. Thank you for trusting our team.
YUCAIPA, CA
Matthew L|2026 Chevrolet Equinox EV
Confirmed Service Customer
1/7/2026
Everyone was helpful and professional. My car was ready in less time than expected.
1/7/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
REDLANDS, CA
Claudio R|2024 Chevrolet Equinox EV
Confirmed Service Customer
1/7/2026
I have taken my car for service several times since I got the vehicle and for the most part it’s really for pick up as scheduled. Also the attention and attitude of all technicians in the service department is great.
1/8/2026
We appreciate your continued visits and valuable feedback. It’s great to hear our scheduling, technician care, and positive attitudes consistently meet your expectations. We’re always glad to assist.
REDLANDS, CA
Mike I|2019 Chevrolet Traverse
Confirmed Service Customer
1/7/2026
Great service no pressure fast in and out
1/8/2026
Thank you for the great feedback. We’re glad you enjoyed a smooth, pressure-free, and efficient visit. We look forward to seeing you again next time.
MORENO VALLEY, CA
Morelia C|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/7/2026
Excellent
1/8/2026
Thank you for the excellent feedback. We’re glad your experience was positive and seamless. We look forward to welcoming you back soon.
BANNING, CA
Samantha S|2026 Chevrolet Trax
Confirmed Service Customer
1/8/2026
Dan was very helpful and great customer service!
1/9/2026
Thank you for the kind words about Dan. We’re thrilled he provided helpful and excellent customer service during your visit.
COLTON, CA
Gretchen R|2024 Chevrolet Tahoe
Confirmed Service Customer
1/7/2026
Customer service has much improved! From checking in to checking out! When I came back to get my car my service rep was away from his desk and another service rep checked me out no problem! Good job!
1/8/2026
Thank you for sharing this encouraging review. We’re thrilled to hear your improved experience stood out from check-in to check-out, and that our team stepped in seamlessly to help. Your recognition truly motivates us.
REDLANDS, CA
Maria T|2024 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Very fast response and the the process was quick and easy.
1/8/2026
Thank you for the wonderful feedback. We’re glad the response was prompt and the entire process felt smooth and effortless. It’s always our pleasure to make things easy for you.
RIALTO, CA
Frank G|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/7/2026
Like services , Dan very good
1/8/2026
Thank you for the positive review. We’re glad Dan provided excellent service and made your visit smooth. Your support means a lot to us.
GRAND TERRACE, CA
Charles G|2024 Chevrolet Trax
Confirmed Service Customer
1/11/2026
My experience was excellent from start to finish. Representative Dan Burrus was very thorough in explaining all aspects of my service experience. The technician who serviced my car was also very helpful. I highly recommend the service at Tom Bell service department
1/12/2026
Thank you for the detailed and excellent feedback. Dan and our technician will be glad to know their thorough, helpful approach made your visit stand out, and we truly appreciate the recommendation.
JURUPA VALLEY, CA
Nigel R|2026 Chevrolet Corvette
Confirmed Sales Customer
1/11/2026
A great experience with the Tom Bell Chevy team—Ricardo and Brandon took care of me for the sale and financing, very helpful and everything went smoothly.
RICARDO VILLASENOR
1/12/2026
We truly appreciate your thoughtful feedback. Ricardo and Brandon will be happy to know their attentive, seamless support made both the sale and financing smooth, and we’re glad you felt well taken care of throughout.
TORRANCE, CA
Heriberto R|2026 Chevrolet Traverse
Confirmed Sales Customer
1/12/2026
Nico and the team were very knowledgeable. I'm very courteous and very respectful. We're definitely shop there again and refer family
NICODEMUS BRITO
1/13/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Tom Bell Chevrolet and we hope to see you again soon!
BEAUMONT, CA
Travis P|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
1/12/2026
I purchased a brand new C8 Z06 and worked with Pete, the experience was amazing, never pushy, lots of knowledge on the vehicle, very personable and this is before, during and after the purchase. Thank so much for a great experience and will highly recommend Tom Bell in the future.
PETER HERNANDEZ
1/13/2026
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CALIMESA, CA
Donte L|2022 Chevrolet Tahoe
Confirmed Service Customer
1/9/2026
No pressure
1/10/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BEAUMONT, CA
Sergio D|2025 Chevrolet Trax
Confirmed Service Customer
1/9/2026
Henry is always helpful and gets things done
1/10/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SAN BERNARDINO, CA
James G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/11/2026
great job
1/12/2026
Thank you for the positive note. We appreciate you taking the time to share your experience with us.
GRAND TERRACE, CA
Leo A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/12/2026
The team was very helpful and good service overall.
1/13/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
MORENO VALLEY, CA
Joe Sandra M|2018 Chevrolet Equinox
Confirmed Service Customer
1/12/2026
Poorly ran very unprofessional there
1/13/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GRAND TERRACE, CA
Prudence S|2026 Chevrolet Colorado
Confirmed Service Customer
1/13/2026
Pete and Jergen always take care of me and my needs their customer service is above and beyond Everytime.
1/13/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
LOMA LINDA, CA
Jonatan S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/14/2026
Everyone was really helpful
JOHN PATINO
1/16/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LOMA LINDA, CA
Brian J|2026 Chevrolet Trax
Confirmed Sales Customer
1/14/2026
It was great service.They went over the whole car with me
STEVAN WILKINSON
1/16/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NORCO, CA
Kimberly C|2026 Chevrolet Traverse
Confirmed Sales Customer
1/14/2026
Great customer service! Overall satisfied with my new car purchase at Tom Bell.
GREGORY HARRIS
1/15/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
HIGHLAND, CA
Fololia K|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/13/2026
I brought my vehicle in for its first maintenance. I am hearing sounds every time I break. How is this possible when I didn’t have issues before coming in. This is a new vehicle with only 7,900 miles, single driver. If I could have just waited longer before using people messing with my vehicle it was bought new, I should be having these issues!
1/13/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
OAK HILLS, CA
Carolyn S|2024 Chevrolet Trax
Confirmed Service Customer
1/14/2026
Appreciate the service
1/16/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
REDLANDS, CA
Benjamin C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/14/2026
Offered a one-time brake fix (new pads and rotors) on a NEW truck.. Brake warranty only lasts 7500 miles.. WOW! Blamed it on not being able to use copper in the brake pads anymore, but why doesn't every new car on the road have loud squeaking brakes??? Brakes continue to squeak from the first day with 'new' brakes. Three service visits and three terrible unsatisfied trips. DO NOT buy from Tom Bell and if you do, DO NOT take your vehicle here for service.
1/14/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RANCHO CUCAMONGA, CA
Dennis P|2026 Chevrolet Equinox EV
Confirmed Sales Customer
1/15/2026
Peter and Jorge were wonderful to work with. They respected us like we were friends!
JORGE BLANCO
1/16/2026
Thank you for the thoughtful review! We’re glad Peter and Jorge made you feel respected and welcomed like friends. Your kind words mean a lot, and we hope to see you again soon.
ORCUTT, CA
Michael M|2026 Chevrolet Trax
Confirmed Sales Customer
1/15/2026
A pleasant and enjoyable experience from start to finish.
PETER HERNANDEZ
1/16/2026
Thank you for sharing your positive experience! We’re thrilled your visit was pleasant and enjoyable from start to finish. We appreciate your trust and look forward to welcoming you back.
SUN CITY, CA
Ismael F|2024 Chevrolet Traverse
Confirmed Service Customer
1/15/2026
Getting our vehicle serviced at Tom Bell Chevrolet is always a pleasant experience. It all has to do with how well every staff member treats us. From the cordial and happy greeting we get from the valet upon our arrival to the expert advice we get from our service advisor, Mr. Damon Chero. He is definitely the reason we keep returning to Tom Bell for service. He is an asset to their service department.
1/16/2026
Thank you for the thoughtful and detailed review! We’re glad every team member, especially Damon, made your service visits pleasant and welcoming. Your loyalty means a lot, and we look forward to seeing you again at Tom Bell Chevrolet.
ETIWANDA, CA
Kris S|2018 Chevrolet Traverse
Confirmed Service Customer
1/17/2026
Our maintenance Man from the Team was Brian and honestly, that was the best service we have had at a repair shop. Keep up the good work. You explained everything to us and we didn’t feel rushed. Thank you. John D. And Kris Sooy, Redlands, Ca.
1/18/2026
We’re truly thankful for your thoughtful and detailed review about Brian. Clear communication and unrushed care make a difference, and we’re honored to deliver your best service experience yet.
REDLANDS, CA
Karen W|2022 Chevrolet Spark
Confirmed Service Customer
1/18/2026
I was so thankful that my extended warranty covered the work and the biggest surprise was I got the alignment with that repair. Everyone is always so nice to me and they seem to care, that means a lot to me
1/20/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
YUCAIPA, CA
Charles S|2018 Chevrolet Equinox
Confirmed Service Customer
1/15/2026
Damon Chero made sure we were kept informed about our service. He did a great job. All work was copleted to my satisfaction.
1/16/2026
Thank you for recognizing Damon! We’re thrilled he kept you informed and ensured all work was completed to your satisfaction. We appreciate your support and look forward to assisting you again.
YUCAIPA, CA
Robert C|2023 Chevrolet Blazer
Confirmed Service Customer
1/15/2026
It took 2 visits, but was fixed right in the end.
1/15/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CALIMESA, CA
Bertha G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
the workers are always attentive and friendly. My car works gets done in a timely manner.
1/20/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Tom Bell Chevrolet and we hope to see you again soon!
REDLANDS, CA
Christina S|2025 Chevrolet Tahoe
Confirmed Service Customer
1/20/2026
Everyone was super polite
1/21/2026
We’re grateful for your kind and encouraging review. Polite, welcoming service from everyone on our team is always our goal. Thank you for choosing us, and we hope to see you again soon.
REDLANDS, CA
Andrea B|2024 GMC Yukon
Confirmed Service Customer
1/21/2026
My Service adviser Dan is great! Very knowledgable, very professional, its always a pleasure coming in to Tom Bell dealer knowing that my service advisor always has such a great positive attitude!
1/22/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
HIGHLAND, CA